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CRI Help Inc - The George T Pfleger Center

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Overview

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CRI Help Inc - The George T Pfleger Center is a nonprofit residential program offering medically managed detox and residential substance use treatment for adults in North Hollywood. Services include counseling, family support, help for co-occurring mental health disorders, and medications for addiction treatment, alongside step-down options through outpatient services and transitional living. The setting includes outdoor space and gardens, which provide a quieter place to focus during early recovery.

Address

11027 Burbank Boulevard
North Hollywood, CA 91601

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Long-term residential
  • Residential detoxification
  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

A Nonprofit, Community-Rooted Program in North Hollywood

The George T Pfleger Center is part of CRI-Help’s long-standing nonprofit mission to support adults and families affected by substance use. The setting includes outdoor space and gardens, offering a calmer place to reset while staying connected to the broader Los Angeles recovery community.

Medically Managed Detox With a Clear Next Step

The center provides residential detox with 24-hour medical support for people who need help getting through withdrawal safely. Care is designed to move clients from stabilization into residential treatment without losing momentum, with the option to coordinate medication support when clinically appropriate, including medications for addiction treatment (MAT).

Practical, Whole-Person Support Beyond Symptoms

Treatment can include individual, group, and family counseling, substance use education, and support for co-occurring mental health disorders, including psychiatric evaluation. Programming also emphasizes day-to-day stability through life skills development and wellness activities such as meditation, art therapy, and fitness programming. CRI-Help also works with a wide range of adult needs, including trauma histories, veterans and military families, older adults, criminal justice–involved clients, and people managing co-occurring health concerns.

Continuity of Care Through Step-Down Options

Planning for what comes next starts early and may include aftercare, follow-up after discharge, and overdose education with naloxone. For clients stepping down from residential care, or starting with a flexible level of treatment, CRI-Help offers outpatient and intensive outpatient programming at its North Hollywood location, with telehealth options when clinically appropriate. Transitional living and recovery housing may be available for eligible clients who want added structure while rebuilding work, relationships, and daily routines.

Client Reviews

Many clients describe CRI-Help as a structured program with supportive staff and a strong recovery focus. Some others report frustrations with admissions communication and how discharges or rules are handled.

  • Treatment Quality & Outcomes (70% positive): Many reviews describe meaningful progress in recovery and long-term stability, especially after detox/withdrawal support. Some clients also suggest medical follow-through and individualized support could be more consistent. "Cri-HELP saved my life."
  • Staff & Care Experience (60% positive): Clients often highlight staff who are kind, attentive, and committed to helping people stay engaged in treatment. A few reviewers describe some unprofessional interactions. "The way they staff the place is phenomenal."
  • Facility & Environment (60% positive): Some clients say the setting feels clean, calm, and conducive to focusing on recovery. Others describe the experience as highly regimented, with strict rules and limited flexibility around personal items or daily routines. "The facility was exceptionally clean, quiet and comfortable."
  • Support & Community (50% positive): Positive reviews often describe a strong sense of community and peer support, with some noting that family connections improved over time. "Its more than a treatment center, it's a family that is forever bonded."

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Health Net
  • Kaiser Permanente
  • MHN
  • Optum
  • UnitedHealthcare
  • Magellan
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential
  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Family therapy
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis C testing
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Gardens

Room Amenities

  • Outdoor space

Activities

  • Art therapy
  • Fitness activities
  • Gender-specific support groups
  • Job training
  • Life skills workshops
  • Spiritual or faith-based services

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

Reviews and Ratings

(72)
CRI Help Inc
Call 818-985-8323

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.