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We Level Up - California

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Overview

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Set in a spacious, palm-lined home in Lake Elsinore, We Level Up California provides medical withdrawal management and residential care for adults addressing substance use and co-occurring mental health conditions. Treatment plans include evidence-based therapy, 12-step work, gender-specific groups, and mindfulness-based cognitive therapy. Medications for addiction treatment (MAT) can be prescribed as needed to help ease cravings and withdrawal symptoms. Family programs and integrated primary care are offered.

Address

31631 Auto Center Drive
Lake Elsinore, CA 92530

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Hospital inpatient detoxification
  • Hospital inpatient treatment
  • Long-term residential
  • Residential detoxification
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Adult women
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Pregnant/postpartum
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Medically Monitored Detox and Residential Care

We Level Up California provides 24/7 medically monitored withdrawal management and residential substance use treatment on the same campus, so adults do not have to move between facilities as they stabilize. Clients begin with a comprehensive medical and substance use assessment, then move into supervised withdrawal management for alcohol, opioids, stimulants, and other substances before transitioning into structured residential programming.

Support for Mental Health and Substance Use

Many clients who come to this center are managing both substance use and mental health concerns. The team offers mental health services alongside addiction care, including medication for mental health disorders when appropriate. For clients with opioid or alcohol use disorders, clinicians can use medications for addiction treatment (MAT) to help reduce cravings and support safety during and after withdrawal management.

Evidence-Based and Holistic Therapies

Daily treatment blends evidence-based approaches with holistic therapies. Clients may participate in cognitive behavioral therapy (CBT), motivational interviewing, 12-step-informed groups, substance use counseling, and trauma-focused care. The schedule can also include one-on-one counseling, mindfulness and meditation, yoga, music and art-based therapies, psychodrama, and recreational activities. This mix is designed to help clients build coping skills, process past experiences, and practice new routines they can continue after discharge.

Practical Aftercare

Beyond therapy, the program includes services that address day-to-day needs that can affect recovery. Case management, housing services, and employment counseling or training help clients think through where they will live, how they will return to work, or how to look for jobs, depending on individual needs. Recovery coaches, peer support, self-help groups, and family services create additional layers of connection, which can be especially important in early recovery.

Comfortable Setting and Inclusive Community

The center offers shared, air-conditioned bedrooms, indoor lounges with televisions, and common areas for groups and downtime. Landscaped outdoor spaces with gardens, walking paths, and seating areas give clients a place to spend time outside between groups. Programming is co-ed and serves young adults through older adults, with specialized care and groups for women, pregnant and postpartum clients, veterans, active-duty military, and people who have experienced trauma or intimate partner violence.

Client Reviews

Most reviews describe We Level Up California as a caring, recovery-focused place with supportive staff and strong peer community. Some raise concerns about admissions communication, safety, and parts of the facility experience.

  • Staff & Care Experience (80% positive): Clients consistently praise the therapists, recovery coaches, and nursing team for being kind, relatable, and present. A few note uneven experiences with certain staff or feeling that some team members were stretched thin. "Amazing staff! Amazing facility! Excellent program! My 4th rehab, this is 5 star!"
  • Treatment Quality & Outcomes (75% positive): Many reviewers describe their time here as life-improving, crediting the program with helping them stabilize, build tools, and restart recovery. Some wish for more robust mental health services. "We level up got the job done. They got me sober."
  • Facility & Environment (70% positive): Several clients highlight comfortable bungalows, mountain views, and an overall resort-like feel. Others describe crowded housing, cleanliness issues in detox, or disappointment in amenities. "Really happy I chose this place. Beautiful scenery."
  • Support & Community (80% positive): Many people say they felt like family here, pointing to strong peer support, alumni follow-up calls, and staff who share their own recovery. Some wished groups felt more personalized. "Love all the staff…you never feel judged. We Level Up is a blessing."
  • Access & Process (55% positive): Some reviewers report smooth admissions, helpful case managers, and clear discharge planning. Others describe misleading information from admissions, lost belongings, aggressive follow-up calls, or frustration with how medications, insurance, and internal communication were handled.

Cost and Insurance

Insurance Accepted

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Hospital inpatient detoxification
  • Hospital inpatient treatment
  • Long-term residential
  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Gourmet meals
  • Access to nature
  • Gardens
  • Outdoor relaxation lounge
  • Relaxation lounge
  • Walking paths

Room Amenities

  • Air conditioned rooms
  • Bathroom essentials
  • Coffee maker & tea
  • Desk
  • Internet access
  • Outdoor space
  • Shared bathroom
  • Sofa
  • TV
  • Personal storage/safe
  • Shared room options

Activities

  • Art therapy
  • Games
  • Music therapy
  • Yoga
  • Animal-assisted therapy
  • Fitness activities
  • Gender-specific support groups
  • Job training
  • Offsite outings
  • Spiritual or faith-based services
  • Volunteering opportunities

Policies

  • Allows cell phones
  • Allows internet access
  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

The Joint Commission

The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.

Learn more

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

Reviews and Ratings

(200)
  • Staff members like Jamie and Serina offer professional and attentive support
  • Facility provides educational and uplifting environment for recovery
  • Highly recommended by former clients for effective help and care
We Level Up
Call 951-461-5134

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.