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Helen Ross McNabb Center - CenterPointe

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Overview

Call865-523-4704 x0 WebsiteVisit Website

Residential substance use and mental health care for adults with detox and a step-down intensive outpatient program (IOP). The non-profit center offers individual, group, and family therapy with evidence-based methods such as cognitive behavioral therapy (CBT) and motivational interviewing (MI). Individuals with a history of trauma, including sexual abuse, can receive focused counseling. When needed, clinicians can prescribe medications for addiction treatment (MAT) to ease withdrawal symptoms and cravings, as well as mental health medications for co-occurring psychiatric conditions. This facility accepts private insurance, TRICARE, Medicaid, Medicare, other state-funded insurance, and self-pay.

Address

5310 Ball Camp Pike
Knoxville, TN 37921

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Sign language
  • English

Treatment

  • Residential detoxification
  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Past sexual abuse
  • Past trauma
  • Mental health disorders

Medically monitored detox

When needed for high-risk withdrawal, treatment can start with detox (withdrawal management). This phase is monitored by nurses and clinical staff to make sure clients are safe and as comfortable as possible. Withdrawal management is available for opioids, alcohol, benzodiazepines, cocaine, and methamphetamines. Clinicians routinely prescribe MAT when appropriate.

Residential treatment and step-down IOP

The residential phase usually lasts for 28 days, though this can be adjusted based on client needs and progress. Clients stay in semi-private rooms, usually shared with one roommate, and have access to open communal spaces to connect with their peers. Treatment includes one-on-one, group, and family therapy, skill building, and planning for long-term recovery. Once they are ready to graduate from this phase, clients can step down to an IOP program. This usually involves 3-4 sessions per week for about 6-12 weeks, depending on individual needs. In IOP, clients can participate in gender-specific programming, which can appeal to clients who are healing from specific types of trauma. The IOP program can help give clients a smoother transition into independent living as they are ready.

Substance use and co-occurring mental health care

This center is designated by Tennessee as a Co-Occurring Disorders Enhanced provider. This means it is specially qualified to treat mental health conditions alongside substance use for an integrated approach. Psychiatric care and mental health management are available to help regulate mental health.

Discharge planning and case management

Long-term support services include weekly aftercare and recovery groups, recovery coaching, connections to outpatient MAT, and ongoing peer support. Case managers can connect clients to housing services and help with navigating social services. Staff also provide naloxone and overdose education to help keep clients safe and informed after treatment ends.

Facility Transparency

  • Verified by Start Your Recovery: On August 29, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

Cost and Insurance

Insurance Accepted

  • Medicare
  • Medicaid
  • TRICARE
  • State insurance
  • Some Private Insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • Family therapy
  • Group therapy
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis C testing
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Room Amenities

  • Air conditioned rooms
  • Sofa
  • Personal storage/safe
  • Shared room options

Activities

  • Gender-specific support groups
  • Life skills workshops

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility—based on public and self-reported data. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

Helen Ross McNabb Center
Call 865-523-4704 x0

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.