Arrowwood

A Peaceful Setting for Recovery

The center is set on 10 acres of quiet countryside just 35 minutes from downtown Richmond. Surrounded by tall trees, the campus feels far removed from the stress of everyday life while still accessible. Part of the grounds are designed like a small town, making it easy to navigate and helping clients practice daily routines in a safe environment. Clients can enjoy outdoor gathering spaces, walking paths, and comfortable lounges. The natural surroundings provide a calm backdrop for therapeutic work.

Residential Care That Feels Like Home

The residential program is designed to feel welcoming. Clients stay in semi-private rooms with full-size beds and private bathrooms. A 24/7 cafeteria serves nutritious, chef-prepared meals, while a library and a movie theater create space to relax and connect with peers. Wellness amenities include a spa with copper tubs, massage therapy, and a sauna. Recreational options such as ping-pong and pool tables provide balance between therapy and downtime.

Integrated Mental Health and Substance Use Treatment

Many clients seeking treatment face both substance use and mental health challenges. Rather than treating these issues separately, the center integrates mental health support into each client’s recovery plan. Evidence-based therapies and trauma-focused care help address the root causes of both conditions at once. Medication management is available when needed. The center also admits clients for residential-level mental health care, whether or not a substance use disorder is present. By treating addiction and mental health together, the center helps clients build stronger coping skills, reduce relapse risks, and establish a healthier foundation for long-term recovery.

Family Therapy for Mutual Healing

The family therapy program invites loved ones approved by the client to take part in recovery. Sessions focus on rebuilding trust, improving communication, and addressing the emotional impact substance use has on families. Participants learn about the science of addiction, explore healthy boundaries, and develop strategies for providing ongoing support. This helps create a space for both clients and their families to heal together.

Specialized Recovery Tracks Adapted to Client Needs

The center offers tailored programming to meet client needs. Gender-specific housing and therapy groups allow men and women to share openly in a safe setting. For LGBTQIA+ clients, the center provides affirming care that addresses identity-related stressors and fosters inclusive peer support. Veterans and first responders can access dedicated tracks that acknowledge trauma, high-stress work environments, and the unique challenges of reintegration.

Client Reviews

Clients often describe Arrowwood as a caring, structured place where staff and peers help them start over. Many highlight the supportive environment, therapy, and amenities, while some raise concerns about food, privacy, or administration.

• Staff & Care Experience (85% positive): Most clients describe the staff as compassionate, supportive, and relatable, with many noting that staff in recovery bring extra understanding. Some mentioned inconsistent administrative follow-through. "The staff are amazing and incredibly supportive. I felt heard, I felt seen, and I did not feel judged."
• Treatment Quality & Outcomes (80% positive): Many clients report lasting sobriety and life-changing growth. A few reviews note limited therapy consistency or concerns about group repetition. "Arrowwood helped me turn things around and I’m leaving with a clearer mind, stronger support, and real hope."
• Facility & Environment (75% positive): Clients often describe the setting as clean, comfortable, and safe, with extras like a game room and massage chairs. Some reviews mentioned issues with food, laundry, or feeling overcrowded. "The facility is extremely nice too. Clean, comfortable, and has a lot of great extras."
• Support & Community: Peer support, family sessions, and alumni involvement are frequent highlights. Clients value the sense of belonging and ongoing contact after discharge. Families note that the family program brought comfort and education. "I made a family in here and I intend to keep it."
• Access & Process: Several reviewers praised smooth admissions and clear communication, while others described issues with insurance and billing. A few raised privacy concerns.