New Hope Healthcare Institute

Care for Both Mental Health and Substance Use

New Hope Healthcare Institute provides structured treatment for both substance use disorders and mental health conditions, including anxiety, depression, PTSD, bipolar disorder, and schizophrenia. Outpatient, IOP, and PHP levels of care allow people to receive help while staying connected to daily responsibilities. This flexible approach supports both adults and teens in maintaining balance while pursuing recovery.

Therapies That Make a Difference

Clients participate in a mix of clinical and experiential therapies. Evidence-based options include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed care, and relapse prevention. Holistic and creative approaches like yoga, meditation, art and music therapy, and adventure therapy, help individuals strengthen coping skills, improve emotional regulation, and reconnect with themselves in meaningful ways.

Specialized Programs for Unique Needs

The facility offers dedicated programming for teens, veterans, and working professionals, recognizing that each group faces unique pressures and challenges. Teens receive therapeutic care paired with educational and vocational support, while adults may engage in gender-specific or faith-based recovery groups. Veterans benefit from services that address trauma and reintegration. For those facing opioid or alcohol use disorders, medications for addiction treatment (MAT) are available to reduce withdrawal symptoms and support long-term engagement.

Long-Term Recovery and Community Support

New Hope emphasizes support beyond treatment. Aftercare services include relapse prevention planning, alumni gatherings, and employment counseling to help people maintain stability and purpose after discharge. The Knoxville campus fosters connection through group therapy, outdoor activities, and peer engagement. With pet-friendly accommodations and a home-like setting, the environment is designed to reduce stigma and promote belonging, key elements in building a foundation for lasting recovery.

Client Reviews

Clients frequently highlight supportive staff, a sense of community, and meaningful progress in recovery. Some note concerns about administrative policies, but most describe positive, life-changing experiences.

• Staff & Care Experience (80% positive): Many reviewers describe the staff as compassionate and committed, often feeling like family. Some mention concerns with inconsistent communication or strict policies. "Most staff feels like family to me."
• Treatment Quality & Outcomes (85% positive): Numerous clients credit the program with saving their lives or helping them rebuild. "If it wasn’t for this place I wouldn’t be sober today."
• Facility & Environment: Housing is often described as clean and comfortable, with several calling it nicer than expected. "The houses are very nice. You can come here and get your life on track."
• Access & Process: Clients appreciate that housing and meals are included and that programs help with jobs, school, and legal needs.
• Support & Community: Many mention peer encouragement, alumni connections, and a family-like environment as central to their recovery. "They gave me purpose. They gave me structure."