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Florence Crittenton Agency Inc

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Overview

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Florence Crittenton Agency offers substance use and behavioral health care for adolescents on a nature-based Knoxville campus designed for growth and stability. Programs include a 60-day dual-diagnosis residential track for boys and girls, and a 90-day group-home model for girls. Square One, the intensive outpatient program, offers phased therapy with family integration. On-site academics at New Pathways Academy keep students on track with school, while outdoor amenities like a ropes course and a gym, combined with transportation support, reduce barriers to care and help teens build coping skills for long-term stability.

Address

1531 Dick Lonas Road
Knoxville, TN 37909

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)
  • Youth (Ages 12-17)

Genders Accepted

  • Female

Languages Served

  • Sign language
  • English

Treatment

  • Hospital inpatient treatment
  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient day treatment or partial hospitalization
  • Regular outpatient treatment
  • Short-term residential

Special Programs

  • Adolescents
  • Past sexual abuse
  • Past trauma
  • Mental health disorders

Restorative Campus Setting for Adolescents

Florence Crittenton Agency (FCA) sits on 26 wooded acres overlooking the Great Smoky Mountains, offering a calm yet structured environment for teens in treatment. The campus includes therapy spaces, classrooms, a gymnasium with a basketball court, and outdoor features like a ropes course and climbing tower. These facilities give young people ways to build confidence, work through challenges, and connect their recovery journey to real-world experiences.

Specialized Residential and Outpatient Programs

FCA provides multiple tracks of care to meet the needs of adolescents. Youth Summit of Recovery offers a 60-day residential program for boys and girls addressing substance use and co-occurring mental health conditions. Crittenton Youth Services is a 90-day structured group-home program for girls ages 13 to 18, focusing on emotional regulation, communication, and preparation for independent living or family reunification. Square One, the intensive outpatient program, runs five days a week and blends individual, group, and family therapy with academic support.

Trauma-Informed and Skill-Building Care

Treatment is grounded in evidence-based approaches including trauma-focused cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, and anger management. Medication management is available for mental health needs, with coordination for clients receiving medications elsewhere. Core skills like stress management, conflict resolution, and independent living are emphasized alongside family education and counseling. Aftercare and discharge planning ensure that clients have the tools and support to continue progress after treatment.

Integrated Education and Community Connections

New Pathways Academy, the agency’s on-campus middle and high school, allows teens to maintain academics during treatment through credit recovery, GED preparation, and individualized education. Vocational training and educational support expand future opportunities. FCA also extends its impact beyond campus through partnerships with schools, courts, and community groups, providing outreach and prevention programs that help young people avoid entering deeper crises.

Cost and Insurance

Insurance Accepted

  • Medicaid
  • State insurance
  • Some Private Insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Hospital inpatient treatment
  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient day treatment or partial hospitalization
  • Regular outpatient treatment
  • Short-term residential

Treatment Approaches

  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • Family therapy
  • Group therapy
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care

Testing & Pre-Treatment

  • Community outreach and support
  • Comprehensive health checkup
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Basketball court
  • Fitness center
  • Access to nature
  • Library or reading room

Room Amenities

  • Outdoor space

Activities

  • Fitness activities
  • Job training
  • Life skills workshops
  • Rock climbing

Settings

  • Country
  • Mountain

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • Non-profit

Quality and Trust

Council on Accreditation

COA is known for reviewing organizations that support families and communities, including addiction treatment programs. Their seal means the rehab center has strong leadership, treats people with dignity, and follows proven practices across all levels of care.

Learn more

Florence Crittenton Agency Inc
Call 865-602-2021

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.