Silver Hill Hospital Inc

Who is this facility a good fit for?

• Best fit if: Teens ages 13–17 who need mental health or co-occurring substance use treatment; those who need academic support for teens with family programming; want step-down care in one location; have private insurance, TRICARE, or can self pay.
• Not a fit if: Adolescents who have a substance use disorder but are not looking for mental health treatment; want flexible scheduling or self-directed care; people who want to keep personal smartphones with them during treatment; have Medicaid or are uninsured and unable to self pay.

What to expect

Developing your care plan

• Assessments: At the beginning of treatment, staff ask clients to complete screening assessments for substance use and mental health history. The results help staff decide on the best level of care for each person.
• Adapted care: Treatment plans are tailored to individual needs. Clients can also step up or down between care levels as things change and progress evolves.
• Plan updates: When clients meet with therapists and psychiatrists, care plans can be discussed and updated to fit best with changes to goals and real-time requirements.

Who you will meet with

• Psychiatrists: Psychiatrists are the clinical leaders of each residential home. Weekly meetings with clients help shape the course of mental health care.
• Individual therapists: Teens meet with their therapist one-on-one twice every week. This can lead to a closer therapeutic relationship.
• Residential counselors: These staff members are at the residential houses 24/7 to provide individual support for teens.
• Nurses: Nursing staff are there to help with any health needs clients may have, and to manage medications.
• Social workers: Help families with practical needs and case management.

Typical schedule

• Predictable routines: Treatment is organized according to a fixed daily schedule. Along with set therapy schedules, teens eat breakfast, lunch, and dinner together as a group.
• Group therapy: Teens go to three or four group sessions every day. Two of these are centered around dialectical behavior therapy (DBT), the primary approach used in the adolescent program.
• School blocks: Academic blocks are scheduled as an important part of teens’ day. A teacher regularly comes in to help the teens with their schoolwork.
• Downtime: Most of the day is scheduled, but during free time, teens can go outside to spend time with others, play games, or do creative and fitness activities. Recreational therapy includes music, yoga, and Zumba.
• Family visitation: Parents can come to visit on Mondays, Tuesdays, Thursdays, and Fridays between about 4:00 p.m. to 6:00 p.m. On weekends, visiting hours are held between about 1:00 p.m. to 4:00 p.m. Wednesdays are usually reserved for family meetings.
• Phone policy: Personal devices are not allowed; however, teens can use a landline to call their parents.

Aftercare

• Step-down options: The way the program is set up allows clients to move between inpatient, residential, and outpatient care levels as they are ready.
• Continuing care: Staff help clients and families with discharge planning. This can involve connections to peer support and self-help groups. Relapse prevention planning is also provided.

Pre-Admissions Experience

We conducted a series of pre-admissions calls, the most recent on March 24, 2026 to evaluate response time, transparency, and patient experience.”

When we reached out to Silver Hill Hospital, the admissions team was prompt and professional. They walked us through teen programming, daily schedules, and the DBT-centered focus of therapy. The conversation felt straightforward and informative, with clear explanations around availability and the care team.

Client Reviews

Reviews often describe strong DBT and adolescent programming, compassionate staff, and a beautiful campus. Other reviews point to administrative concerns, as well as issues with communication, discharge planning, medication management, or misdiagnosis. A few allege abusive staff and client interactions.

• Treatment Quality & Outcomes (65% positive): Many reviewers say treatment gave them lasting coping tools, meaningful progress, or long-term recovery support. Others describe concerns about clinical processes. “This place truly saved my life!”
• Staff & Care Experience (60% positive): A number of reviews praise nurses, therapists, and other staff as compassionate, skilled, and supportive. Others mention dismissive, inconsistent, or harmful interactions with clinicians or program staff, especially in higher-acuity settings. “ACU nurses and staff could not have been better.”
• Facility & Environment (65% positive): Reviewers frequently mention the houses and overall setting as calming. Some were happy with amenities such as the gym and food. Others had concerns about cost or dietary accommodations. “Beautiful facility for a healing environment.”
• Support & Community (70% positive): Multiple reviews describe an encouraging atmosphere and say family members felt welcomed and reassured. Others mention limited family contact or restrictive phone policies. “It is the most incredibly warm, nurturing, and loving environment for early recovery.”

Facility Transparency

• Verified by Start Your Recovery: On April 12, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.
• Pre-Admissions Experience Evaluation: Most recent call conducted on March 24, 2026.