The Haven Detox - New England

Integrated Addiction and Mental Health Treatment

The Haven Detox – New England treats substance use and mental health disorders in one setting, offering medically supervised detox and residential care. Clients may receive therapies such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, and trauma-focused counseling. Medications for addiction treatment (MAT) are available, and the program supports individuals with alcohol, opioids, stimulants, depression, anxiety, PTSD, and other co-occurring disorders.

Veteran and First Responder Track

Through its Haven for Heroes program, the center provides specialized care for veterans, active military, and first responders. This track combines trauma-informed therapy with peer support and culturally competent care, helping individuals manage service-related stress and build resilience in recovery.

Holistic and Innovative Options

Clients can take part in holistic therapies such as yoga, meditation, art therapy, reiki, and massage. The program also uses GeneSight genetic testing to guide prescribing decisions and offers IV therapy for hydration and wellness during detox. Eye movement desensitization and reprocessing (EMDR) and psychoeducational groups add depth to care by addressing the root causes of substance use.

Setting and Amenities

Located in Worcester, the facility provides a calm environment with private or shared rooms, professionally catered meals, and spaces for exercise and recreation. Amenities include a fitness center, basketball, tennis, and pickleball courts, walking trails, community gathering spaces, and even a game room. The design emphasizes comfort and privacy, giving clients space to focus fully on recovery.

Ongoing Recovery Support

Aftercare planning is a core part of treatment. Clients have access to alumni programming, sober housing connections, and peer coaching, helping them transition back to daily life with continued support. These resources reinforce skills learned in treatment and foster community, making it easier to sustain long-term recovery.

Client Reviews

Clients describe The Haven Detox – New England as a place with strong staff support and comfortable amenities, though experiences vary. Many highlight caring clinicians, quality food, and clean facilities, while others raise concerns about therapy access and discharge practices.

• Staff & Care Experience (70% positive): Many clients felt genuinely cared for by nurses, therapists, and case managers. Some, however, felt staff communication could be inconsistent. "The staff truly care about your health, safety, and overall well-being."
• Facility & Environment (75% positive): Reviewers often praised the clean, hotel-like rooms, comfortable beds, and well-kept common spaces. A few noted security and safety concerns in the mental health unit.
• Treatment Quality & Outcomes (65% positive): Many credit the program with helping them achieve sobriety, but some report limited one-on-one therapy or feeling pressured around discharge and aftercare. "They gave me the support, treatment, and tools I needed to begin my journey to sobriety."
• Access & Process: Several clients appreciated smooth admissions and responsive aftercare, while others described billing issues or lack of therapy follow-up.
• Support & Community: Peer support, alumni outreach, and activities like yoga, reiki, and art therapy were highlighted as meaningful.