Choosing the right rehab can be overwhelming. Our Trust Score—a simple A to E grade—offers a quick, clear snapshot of how much confidence you might place in a treatment center, based on publicly available and self-reported information.
The score highlights facilities that appear to follow best practices in treatment, transparency, and accountability—based on the data we can access.
Important: The Trust Score is not a guarantee of quality or outcomes. It reflects our independent analysis of data available to us and should be used as a starting point, not the sole basis for making treatment decisions.
Note on Current Rankings: Currently, we are only awarding "A" grades to facilities that meet our highest thresholds of excellence. As we continue to expand our data and consult with clinical experts, we will roll out B through E grades to provide a more comprehensive spectrum of the treatment landscape.
To receive our highest trust rating, a facility must demonstrate a "triple-threat" of reliability. Our algorithm prioritizes these three specific factors:
Gold-Standard Accreditation: The facility must hold current accreditation from The Joint Commission or CARF. these are the industry's most rigorous benchmarks for safety and quality of care.
Proven Longevity: We prioritize stability. An "A" grade requires the facility to have been in continuous business for 20+ years, proving they have a long-term track record of serving their community.
Third-Party Validation: We look beyond what a facility says about itself. To earn an "A," a center must be positively cited by multiple trusted local entities, such as public health departments, journalists at reputable publications, or local non-profits.
While the Trust Score is our primary filter, our algorithm also factors in two other critical elements to help you find the right care:
Proximity: Centers located in the exact city of your search rank higher to ensure local accessibility.
Availability Status: We prioritize facilities that provide real-time updates on bed availability.
Note: We primarily receive this data from facilities we have a relationship with. While some are paid partnerships, many are non-profits receiving this service for free as part of our mission to serve under-resourced communities.