Bedrock Recovery Center

Who is this facility a good fit for?

• Best fit if: Adults looking for 24/7 residential care for substance use and/or mental health; need medical detox; veterans, first responders, union workers, LGBTQIA+ clients, young adults, and couples; want 12-step and SMART Recovery options; want a mix of clinical and experiential outdoor activities; have private insurance or can self-pay (flexible payment options are available).

• Not a fit if: Those who need acute, hospital-level treatment; looking for an outpatient program or want a self-directed approach; not willing to participate in structured individual and group therapy; use Medicaid or Medicare.

What to expect

Typical schedule

• Detox: The first treatment step for many substance use clients, withdrawal management (detox) is medically monitored 24/7 to make sure all is progressing safely. Medications for addiction treatment (MAT) can be prescribed when needed to ease symptoms and cravings.
• Daily residential structure: Clients participate in frequent daily group therapy, weekly individual therapy sessions, and recovery focused education sessions. They also meet with clinicians for medication management when needed. Experiential activities are woven into the schedule.
• Support meetings: Every evening, members of the community come to the center to host support meetings. These can include 12-step meetings, as well as SMART Recovery.
• Evidence-based therapies: Proven approaches used by therapists include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), and trauma counseling.

“If you need to feel like you’re supported from the second that you walk in the building, then this is definitely a place for you.” — Mariajose "MJ" Lozada-Oliva, executive director of Northeast Recovery

Developing your care plan

• Adapted treatment: Treatment is personalized to each clients’ needs based on detailed assessments of their medical and psychiatric history, trauma background, prior recovery outcomes, symptoms, and goals.
• Reassessment: Nurses check in with clients every day and can adjust approaches and medications as needed.

Who you will meet with

• Therapists: Provide one-on-one therapy every week, lead daily groups, and facilitate family and couples therapy when desired by the client.
• Registered nurses: On-site and accessible 24/7 to tend to clients’ needs.
• Psychiatrists: Provide support to clients with mental health disorders and concerns, including medication management when appropriate.
• Family and client liaisons: Family liaisons assist with coordinating family visits and therapy sessions between loved ones. Patient liaisons advocate for clients and address any treatment concerns they may have.
• Aftercare coordinators: Help set up clients with long-term recovery plans, which can include outpatient care and connections to outside resources.

“We really get to know the clients. We start to build relationships with them. They start to open up to us about any type of medical needs that they have.” — Mckala Mendes, nursing manager at Northeast Recovery

Living experiences and amenities

• Program-specific residences: Bedrock Recovery Center has 160 total beds across three separate units: one for withdrawal management, one for substance use clients, and one for primary mental health clients. The average client-to-clinician ratio is one-to-eight.
• Hotel-like suites: Clients stay in modern, semi-private or private suites with attached bathrooms. Whenever possible, staff match roommates by age, interests, and demographics.
• Fitness: The facility has a full gym, a yoga studio, and a basketball court for clients to keep up with physical fitness.
• Recreation: An on-site movie theater, game room, and outdoor patio provide clients with spaces to unwind and socialize.
• Meals: Chefs prepare meals that can accommodate various dietary requirements.
• Family visitation: After the first week of treatment, family visits can be coordinated with liaisons. These visits usually take place on weekends.

“We try to make the patient experience as good as it can be while someone’s in treatment.” — Mariajose "MJ" Lozada-Oliva, executive director of Northeast Recovery

Aftercare

• Continuous care planning: Before discharge, aftercare coordinators help clients plan for long-term recovery. This can include connections to outpatient treatment, local support meetings, outside counseling sessions, and community resources.
• Alumni engagement: An alumni program is offered to keep clients connected after treatment ends. Former clients are encouraged to return to the facility to share their experiences and support current clients.

Medical Leadership Interview

Interview conducted with Mariajose "MJ" Lozada-Oliva, executive director of Northeast Recovery, and Mckala Mendes, nursing manager at Northeast Recovery, on May 27, 2026 by Start Your Recovery Director of Content, Molly McSweyn.

We interviewed Executive Director Mariajose Lozada-Oliva and Nursing Manager Mckala Mendes to better understand how care is structured and who the program is a best fit for. Both were candid about adapting clinical treatment plans to fit individual client needs.

“The goal is for people to be able to open up and realize that they're not alone and that they can discuss what they're going through with other people… really building that community and understanding that there is a space to discuss what they're going through.” — Mariajose "MJ" Lozada-Oliva, executive director of Northeast Recovery

The call provided us with a detailed look at the community focused, client-centered nature of the program, with specifics about amenities, activities, and therapeutic approaches.

Pre-Admissions Experience

We conducted a series of pre-admissions calls, the most recent on June 11, 2026, to evaluate response time, transparency, and patient experience.

When we reached out to Bedrock Recovery Center, the admissions team was prompt and supportive. They walked us through the facility environment, clinical support, and family visitation. The conversation felt transparent and helpful, with clear explanations around cost and individualized care.

Client Reviews

Clients most often describe Bedrock Recovery Center as a supportive, staff-centered treatment environment where many felt helped through detox, residential care, and early recovery. Praise most often centers on compassionate staff, useful recovery tools, alumni connection, family support, and a comfortable setting. A smaller group of reviewers raised concerns about administrative processes, communication, or discharge coordination.

• Treatment Quality & Outcomes (85% positive): Many reviewers say Bedrock helped them build recovery tools, regain stability, and continue sobriety after treatment. A few reviewers felt the program was not the right fit for more complex mental health needs. “The program gave me the tools, support, and structure I needed.”
• Staff & Care Experience (85% positive): Clients often praise nurses, techs, clinicians, case managers, alumni staff, and group facilitators for being compassionate, attentive, and personally invested. A few reviewers described inconsistent support or follow-through from some staff. “The staff genuinely cared about my recovery.”
• Support & Community (85% positive): Many reviewers describe a strong sense of connection with peers, staff, family-support resources, and alumni programming. Several clients say staff continued checking in or helped them stay connected after discharge. Family members also often mention feeling reassured or included in the process. “I left there 28 days later with a family for life.”
• Facility & Environment (80% positive): Reviews often describe the facility as safe, clean and welcoming, with some clients also mentioning good food, activities, and a positive atmosphere. A few reviewers noted amenities not matching their expectations. “The facility was comfortable.”

Facility Transparency

• Verified by Start Your Recovery: On June 20, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

• Medical Leadership Interview: Conducted May 27, 2026, with Mariajose Lozada-Oliva, Executive Director at Northeast Recovery and Mckala Mendes, Nursing Manager at Northeast Recovery.

• Pre-Admissions Experience Evaluation: Most recent call conducted on June 11, 2026.