Back To Top

Behavioral Health Network (BHN) - City Clinic

In Crisis?

Overview

Call413-747-0705 WebsiteVisit Website

Behavioral Health Network (BHN) City Clinic in downtown Holyoke offers same-day behavioral health urgent care, outpatient therapy, and medications for addiction treatment. This nonprofit community clinic serves children, youth, adults, and families, and offers bilingual services, extended hours, and 24/7 crisis assessment. With walk-in access, onsite opioid treatment dosing, peer support, employment counseling, and transportation assistance, BHN City Clinic connects people to care that fits real life.

Address


Holyoke, MA 01040

Directions

Ages Served

  • None listed

Genders Accepted

  • Female
  • Male

Languages Served

  • Spanish
  • Sign language
  • English

Treatment

  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Short-term residential

Special Programs

  • Adult men
  • Past trauma
  • Mental health disorders
  • Young adults

Immediate and Accessible Care in the Heart of Holyoke

Located in downtown Holyoke, Behavioral Health Network (BHN) City Clinic offers same-day behavioral health urgent care and ongoing outpatient services in a community-based setting. The clinic’s urban location makes it accessible by public transit, with extended hours and walk-in options designed to meet people where they are. As part of BHN’s nonprofit network, it supports children, youth, adults, and families seeking care for mental health or substance use challenges.

Medications and Therapies That Work Together

The clinic provides medications for addiction treatment (MAT), including methadone, buprenorphine, and naltrexone, integrated with therapy and counseling. Clients receive care through evidence-based approaches like cognitive behavioral therapy (CBT), motivational interviewing, and relapse prevention. As a federally certified opioid treatment program (OTP), BHN City Clinic offers daily dosing, structured follow-up, and coordinated counseling to promote stability and long-term recovery.

Mental Health And Family-Centered Support

BHN City Clinic treats co-occurring mental health and substance use conditions, offering individual, group, and family counseling in both English and Spanish. Specialized care addresses trauma, post-traumatic stress disorder (PTSD), and gambling disorder. Same- or next-day assessments ensure timely support, and psychiatry services are available for ongoing medication management. The clinic also provides sign language support for the deaf and hard of hearing, creating a more inclusive environment.

Real-World Supports That Strengthen Recovery

Care at BHN City Clinic extends beyond therapy. Clients can access case management, transportation assistance, peer recovery coaching, and employment counseling, services that help reduce barriers to sustained recovery. Educational and health counseling programs promote wellness, while tobacco cessation and overdose prevention education provide tools for safety and long-term health. For those needing residential or more intensive care, staff help coordinate referrals within BHN’s wider network of facilities.

Cost and Insurance

Insurance Accepted

  • Medicare
  • Medicaid
  • State insurance
  • Some Private Insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • Job training
  • Life skills workshops

Settings

  • City

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • Non-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

SAMHSA-certified Opioid Treatment Program

This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.

Learn more

Behavioral Health Network (BHN)
Call 413-747-0705

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.