Behavioral Health Network (BHN) - Liberty Street Clinic Outpatient Trt
Overview
Located near Springfield’s Metro Center area, BHN’s Center for WellBeing provides same-day mental health and addiction services, 24/7 crisis support, and peer-led alternatives to emergency room visits in southern Massachusetts. This location serves as a multiservice hub for mental health and addiction support, with specialized support for LGBTQIA+ individuals, those involved with the justice system, and families in need, ultimately helping people stabilize, heal, and stay connected to care in their community.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Female
- Male
Languages Served
- Spanish
- Sign language
- English
Treatment
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Outpatient detoxification
- Regular outpatient treatment
- Residential detoxification
- Short-term residential
Special Programs
- Adult men
- Adult women
- Court referrals
- Past domestic violence
- Past trauma
- Mental health disorders
- Pregnant/postpartum
- Young adults
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Focused Support for Diverse Communities
Whether someone is looking for therapy, psychiatric care, or peer support, culturally informed treatment is grounded in the belief that every person deserves to feel respected, safe, and understood. Programs like The Empowerment Project offer affirming support for LGBTQIA+ youth and adults. Others, like PACT and Project HOPE, focus on those involved with the justice system and need more than just a clinical appointment to move forward. This clinic also offers services in English and Spanish language.
Getting Help When It’s Urgently Needed
Same-day mental health and addiction services, walk-in urgent care, and 24/7 mobile crisis response for adults and youth are available at this clinic. The Living Room program provides a calm, peer-led space for people in emotional distress, helping many avoid the emergency room altogether. For adults who need more support than outpatient care can offer, short-term residential stabilization is available, with built-in follow-up planning. Across all programs, the goal is to reduce wait times and help people get the right care, right away.
Strengthening Families and Communities
The Center for Development offers therapy and skill-building for individuals with intellectual or developmental disabilities. Parenting support is available through home-visiting services for families with infants and young children under stress. Adults returning from psychiatric hospitalization can access help managing housing, transportation, and benefits through the Community Support Program. And when a community experiences trauma, BHN’s on-call Trauma Response Team is there to provide immediate support and help plan for long-term healing.
What Clients Say
Reviews reflect a wide range of experiences. Several clients described finding compassionate therapists and valuable support services, particularly in reentry assistance and medication management. Others appreciated the facility’s willingness to match them with the right providers.
Cost and Insurance
Insurance Accepted
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$ - Low Cost Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
| 0% Coverage | 60% Coverage | 80% Coverage | |
|---|---|---|---|
| 5-day Treatment | $2,000 | $800 | $400 |
| 7-day Treatment | $2,800 | $1,120 | $560 |
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
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Treatment
Treatment Setting
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Outpatient detoxification
- Regular outpatient treatment
- Residential detoxification
- Short-term residential
Treatment Approaches
- 12-step program support
- Cognitive behavioral therapy (CBT)
- Incentive-based therapy
- Matrix Model program
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
- Trauma-focused counseling
Additional Support and Services
- Case management support
- Domestic violence support
- Help with transportation
- Mental health support
- Residential beds for children
- Social skills training
Counseling and Education
- Couples counseling
- Family therapy
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- One-on-one counseling
- Substance use education
- Tobacco and vaping cessation counseling
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Community outreach and support
- Comprehensive health checkup
- Hepatitis B testing
- Hepatitis C testing
- Mental health assessment
- Mental health screening
- Monitoring for metabolic syndrome
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Temporary support for clients
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Activities
- Job training
- Life skills workshops
Settings
- City
Policies
- No smoking allowed
- No vaping allowed
Ownership Type
- Non-profit
Quality and Trust
Trust Score
A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.
Commission on Accreditation of Rehabilitation Facilities
CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.
Learn more
SAMHSA-certified Opioid Treatment Program
This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.
Learn moreReviews and Ratings
- The staff is described as professional, caring, and friendly.
- Clients appreciate the diverse mental health services offered, including medication management.
- Many reviewers report a positive and supportive environment that aids in their recovery.
Popular Destinations
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BriteLife Recovery at West Kill
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View all facilities in FloridaHow we research treatment facilities
Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.
Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:
- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.
- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.
- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.
- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.
Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.
How we evaluate treatment facilities
These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.
Important disclaimer
We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.