Crossroads - West
Overview
Crossroads – West in Phoenix provides structured residential treatment for men in a 56-bed, peer-guided setting. The program combines evidence-based therapies with 12-Step meetings, recreation, and aftercare support, creating a community-driven environment where men can stabilize, build skills, and strengthen recovery.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Male
Languages Served
- Spanish
- English
Treatment
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Short-term residential
Special Programs
- Service members
- Adult men
- Court referrals
- Military families
- Past domestic violence
- Past sexual abuse
- Past trauma
- Mental health disorders
- HIV/AIDS
- Veterans
- Pain management
- Seniors
- Young adults
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Peer-Guided Recovery for Men
The facility’s approach combines professional oversight with support from individuals who have lived through recovery themselves. This model creates accountability and practical mentorship, helping residents not only build coping skills but also see recovery modeled in daily life. As a men-only program, it also fosters shared understanding, camaraderie, and connection among residents who face similar challenges.
On-Site Recovery Meetings Keeps Care Accessible
Alcoholics Anonymous, Crystal Meth Anonymous, SMART Recovery, and other peer-led meetings are hosted right on campus. By holding these directly on-site, residents are able to stay consistently engaged in recovery practices without leaving the safety and structure of the campus. This built-in support system reinforces accountability and helps men establish long-term networks that extend beyond their time in treatment.
Comfortable Living Spaces That Emphasize Both Community and Responsibility
Residents live in fully furnished two- and three-bedroom units, share meals in a commercial kitchen and dining hall, and gather in a spacious meeting hall and lounge. Outdoor areas include a courtyard for family visits and a large grass field for football, volleyball, croquet, and horseshoes. Free laundry facilities, secure storage, and recreation options help create a safe, supportive space that balances daily responsibility with opportunities for connection and renewal.
Aftercare and Ongoing Support
Personalized aftercare plans offer outpatient and telehealth services, as well as a continuing care model that emphasizes relapse prevention, ongoing counseling, and maintaining recovery connections. For many men, this step-down support is vital for sustaining progress as they reintegrate into work, family, and community life.
Client Reviews
Recent feedback emphasizes the strong peer community and lasting recovery impact, while some reviews note challenges with communication and facility management. Overall, most clients describe meaningful support and progress in their recovery journey.
- Treatment Quality & Outcomes (85% positive): Many clients credit the program with life-changing results, from building long-term sobriety to developing relapse prevention skills. "This recovery center saved my life."
- Support & Community (90% positive): The recovery network and meetings stand out, with alumni and peers described as uplifting and essential for long-term stability. "Sobriety ROCKS!"
- Staff & Care Experience: Some describe caring, helpful staff, while others report concerns about management responsiveness and support.
- Facility & Environment (60% positive): Several highlight good food and a safe setting, but a few raise concerns about upkeep and comfort.
- Access & Process: A number of reviews point to confusion around communication, visitation, or policies—an area where greater clarity could strengthen the experience for clients and families.
Cost and Insurance
Insurance Accepted
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- Molina Healthcare
- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$ - Low Cost Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
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Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Short-term residential
Treatment Approaches
- 12-step program support
- Anger control support
- Brief intervention
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- Domestic violence support
- Help with transportation
- HIV early intervention services
- Mental health support
- Social skills training
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- Job training and educational support
- One-on-one counseling
- Substance use education
- Tobacco and vaping cessation counseling
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Hepatitis B testing
- Hepatitis C testing
- Mental health screening
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Temporary support for clients
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Amenities
- Basketball court
- Access to nature
- Healthy meals
- In-house chef
- Outdoor relaxation lounge
- Relaxation lounge
Room Amenities
- Laundry service
- Outdoor space
- Shared bathroom
- TV
- Personal storage/safe
- Shared room options
Activities
- Games
- Secular meetings
- Fitness activities
- Gender-specific support groups
- Job training
- Life skills workshops
- Spiritual or faith-based services
Settings
- City
- Desert
Policies
- Smoking allowed in designated areas
- Vaping allowed in designated areas
Ownership Type
- Non-profit
Quality and Trust
Reviews and Ratings
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