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Hopess - Hopess Indianola

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Overview

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Set in a residential location near downtown Phoenix, Arizona, HOPESS Indianola provides trauma-informed residential care for substance use and co-occurring mental health concerns. The program includes evidence-based therapy, recovery coaching, and employment training to assist with job placement. A HeartMath program is offered to aid in emotional regulation. The center is LGBTQIA+ inclusive, with staff trained in the Safe Zone Curriculum. Case managers can connect clients with community resources as needed.

Address

40 East Indianola Avenue
Phoenix, AZ 85012

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Sign language
  • English

Treatment

  • Long-term residential
  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Court referrals
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Pregnant/postpartum
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Evidence-Based Therapy and MAT

Treatment combines evidence-based therapies, including cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, and trauma-focused counseling, with access to medications for addiction treatment (MAT) when needed. This integrated approach helps manage withdrawal, cravings, and co-occurring mental health symptoms. The center also supports clients already prescribed MAT elsewhere, coordinating care through prescribing partners.

HeartMath Program

The center offers HeartMath, a method used to help clients attain emotional balance and build self-awareness. Through guided breathing and biofeedback tools, clients are guided through the ways heart rhythms affect stress, clarity, and decision-making. The approach is practical and science-based, aiming to help clients steady their emotions during cravings or conflict. This program is designed to improve focus, sleep quality, and mood stability. The goal is to gain tools to respond to stress with intention.

Employment Goal-Setting and Coaching

Clients have the option to work with case managers to prepare for stable employment after treatment. This includes assistance with job readiness tasks such as building résumés, exploring career goals, and practicing interview skills. When ready, clients begin active job searches and budgeting. Practical coaching includes opening bank accounts, addressing credit issues, and managing required legal or probation obligations. The goal is for each client to leave treatment with the training and resources to support themselves long-term.

Case Management and Long-Term Support

Case managers are available to assist with obtaining identification documents and finding housing placement. Staff can also help clients access ongoing care, including primary care, mental health appointments, and self-help meetings. This step-by-step planning helps reduce barriers to stability, ensuring that clients leave with a foundation for independence and continued growth. Alumni connections and peer mentoring help provide community after residential care.

Inclusive Care

The center welcomes adults of all backgrounds, including veterans, LGBTQIA+ individuals, and those who have experienced trauma or domestic violence. Staff provide culturally competent care and partner with community resources to ensure treatment reflects each person’s lived experience. Programs for pregnant and postpartum women, older adults, and individuals involved with the justice system offer specialized support.

Client Reviews

Many clients describe HOPESS Residential Recovery Center as a caring place for people ready to rebuild their lives. Many highlight supportive staff and meaningful group programming. A few raise concerns about consistency, medication continuity, and communication across teams.

  • Staff & Care Experience (75% positive): Multiple reviewers praise compassionate and encouraging staff. Some note that individual staff members made a lasting impact on their recovery. A few mentioned inconsistent professionalism or responsiveness. “Staff listens and cares. I learned how to manage my new journey.”
  • Treatment Quality & Outcomes (70% positive): Many clients report significant personal growth, crediting HOPESS for helping them rediscover self-worth, maintain sobriety, and transition successfully after treatment. A few clients express frustration over therapy access or communication lapses. “This place has saved my life… I’m two months clean and grateful for this start.”
  • Facility & Environment: Several reviewers appreciate the structured, recovery-focused environment, while others mention that facility upkeep and food could be improved.
  • Support & Community: Many highlight strong peer connections and group activities that help them stay motivated and supported in early recovery.
  • Access & Process: Clients often mention smooth admissions and helpful case management, though a few report challenges with communication or follow-up after discharge. Some families praise staff for their responsiveness during crises, while others note room for improvement in coordination.

Cost and Insurance

Insurance Accepted

  • Molina Healthcare
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Gardens

Room Amenities

  • Air conditioned rooms
  • Outdoor space
  • TV
  • Shared room options

Activities

  • Art therapy
  • Job training
  • Life skills workshops
  • Spiritual or faith-based services

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Reviews and Ratings

(36)
Hopess
Call 480-660-5775

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.