Back To Top

Customized Medical Needs

In Crisis?

Overview

Call901-907-0640 WebsiteVisit Website

Set in a calm residential neighborhood in north Memphis, Tennessee, Customized Medical Needs offers a full continuum of substance use and mental health care. The center specializes in co-occurring conditions and provides trauma-informed care through all levels of treatment. Along with 12-step integration, therapies include holistic options such as acupuncture. Clients are provided with life skills training and detailed aftercare plans before discharge.

Address

578 Harrell Street
Memphis, TN 38112

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Residential detoxification
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Adult women
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Full Continuum of Treatment in One Location

The center allows clients to transition seamlessly between levels of care without disrupting their recovery progress. Whether someone enters during crisis or moves to the next level after stabilization, clinical teams adjust services to match evolving needs. Medical detox is supported with FDA-approved medications for addiction treatment (MAT), and outpatient therapy can be continued through telehealth when needed. This continuity helps build trust, reduce relapse risk, and maintain therapeutic momentum.

Specialized Care for High-Risk Populations

The program is equipped to treat clients facing both substance use and mental health conditions, including serious psychiatric disorders. The facility also serves individuals with chronic pain, HIV/AIDS, and histories of domestic or sexual abuse. Veterans, active-duty military, and criminal justice-involved clients receive care adapted to their unique experiences. Through trauma-informed counseling, psychiatric medications when needed, and integrated behavioral therapies, the program addresses both the root causes and consequences of addiction.

Integrated Health and Case Management Support

In addition to substance use treatment and mental health care, the center provides integrated primary care to address physical health concerns on-site. Case management services are provided to help coordinate housing, transportation, and social services, ensuring that clients have the resources they need to stabilize their lives both during and after treatment. This wraparound model supports recovery on multiple fronts.

Employment and Life Skills Training

The center incorporates hands-on job training and employment counseling into its treatment model. Participants can gain assistance with résumé writing, interview preparation, and basic workplace skills—tools essential for re-entering the job market. Life skills workshops cover everyday tasks like budgeting, communication, and time management. This focus on practical, day-to-day stability equips clients not only to maintain recovery but also to thrive independently after treatment ends.

Patient Experience

Client feedback highlights a respectful, caring staff who treat individuals with dignity and offer supportive guidance. Multiple reviewers praised the professionalism of the environment. Some did note that intake and administrative processes could be slow at times, but overall, the emphasis on empathy and safety was widely acknowledged.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • UnitedHealthcare
  • Humana Medicare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Acupuncture therapy
  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Dietary accommodations

Activities

  • Job training
  • Life skills workshops

Settings

  • City

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • For-profit

Quality and Trust


Reviews and Ratings

(0)
Customized Medical Needs
Call 901-907-0640

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.