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1 Accreditation(s)
Medication
Inpatient
Outpatient
Accepts Private Health Insurance
Accepts Public Health Insurance
Set in a calm residential neighborhood in north Memphis, Tennessee, Customized Medical Needs offers a full continuum of substance use and mental health care. The center specializes in co-occurring conditions and provides trauma-informed care through all levels of treatment. Along with 12-step integration, therapies include holistic options such as acupuncture. Clients are provided with life skills training and detailed aftercare plans before discharge.
578 Harrell Street , Memphis, TN 38112 Directions
The center allows clients to transition seamlessly between levels of care without disrupting their recovery progress. Whether someone enters during crisis or moves to the next level after stabilization, clinical teams adjust services to match evolving needs. Medical detox is supported with FDA-approved medications for addiction treatment (MAT), and outpatient therapy can be continued through telehealth when needed. This continuity helps build trust, reduce relapse risk, and maintain therapeutic momentum.
The program is equipped to treat clients facing both substance use and mental health conditions, including serious psychiatric disorders. The facility also serves individuals with chronic pain, HIV/AIDS, and histories of domestic or sexual abuse. Veterans, active-duty military, and criminal justice-involved clients receive care adapted to their unique experiences. Through trauma-informed counseling, psychiatric medications when needed, and integrated behavioral therapies, the program addresses both the root causes and consequences of addiction.
In addition to substance use treatment and mental health care, the center provides integrated primary care to address physical health concerns on-site. Case management services are provided to help coordinate housing, transportation, and social services, ensuring that clients have the resources they need to stabilize their lives both during and after treatment. This wraparound model supports recovery on multiple fronts.
The center incorporates hands-on job training and employment counseling into its treatment model. Participants can gain assistance with résumé writing, interview preparation, and basic workplace skills—tools essential for re-entering the job market. Life skills workshops cover everyday tasks like budgeting, communication, and time management. This focus on practical, day-to-day stability equips clients not only to maintain recovery but also to thrive independently after treatment ends.
Client feedback highlights a respectful, caring staff who treat individuals with dignity and offer supportive guidance. Multiple reviewers praised the professionalism of the environment. Some did note that intake and administrative processes could be slow at times, but overall, the emphasis on empathy and safety was widely acknowledged.
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Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
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Sliding fee scale |
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