Crossroads - East
Overview
Crossroads – East in Phoenix, Arizona, offers men a structured, peer-guided addiction recovery setting with 48 residential beds. The campus features free laundry services, computer access for job-search, a large courtyard, and a meeting hall that hosts daily recovery groups and events open to the community. Open since 1960, the treatment combines evidence-based therapy with 12-step facilitation and SMART Recovery. The Right Track program, typically 45 days, centers accountability, life skills, and relapse prevention, helping equip clients with the tools necessary for long-term independence and stability.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Male
Languages Served
- Spanish
- English
Treatment
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Short-term residential
Special Programs
- Service members
- Adult men
- Court referrals
- Military families
- Past domestic violence
- Past sexual abuse
- Past trauma
- Mental health disorders
- HIV/AIDS
- Veterans
- Pain management
- Seniors
- Young adults
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Peer-Guided Care
Crossroads – East has served men in Phoenix since 1960 with a peer-guided approach, where people in recovery support one another through shared experience and accountability. This model fosters connection, structure, and practical skill-building so residents can return to daily life with confidence.
The 45-Day Right Track Program
Right Track combines individual and group counseling, weekly drug and alcohol testing, and daily recovery meetings. Six days each week are devoted to psychoeducation on relapse prevention, coping strategies, conflict resolution, and life skills, with family involvement and aftercare planning built in.
Living Environment and Amenities
The East Campus includes 12 fully furnished four-bed units with shared bathrooms and personal storage, a commercial kitchen and dining hall with meals provided, free laundry, and a computer for job searches. A large courtyard and a 200-person meeting hall host daily recovery groups and community events, extending support beyond the residential program.
Medications and Co-Occurring Support
Residents have access to medications for addiction treatment, mental health services, and health education. Programming supports men with co-occurring conditions and offers specialized help for veterans, older adults, individuals with trauma histories, and those involved with the justice system, alongside peer mentoring, recovery coaching, and vocational supports.
Access and Affordability
As a private nonprofit, Crossroads emphasizes affordability with payment assistance and scholarships, and offers transportation assistance to help clients get to care. The program’s mission-driven model and structured environment provide a practical, sustainable path to recovery for men seeking a grounded, community-based option in Phoenix.
Client Reviews
Clients often credit this facility with saving their lives and providing the tools to sustain sobriety. Many highlight caring staff and a strong peer community, though some note concerns around admissions policies and living conditions.
- Staff & Care Experience (85% positive): Many reviews describe staff as supportive, understanding, and instrumental in recovery. "The staff here are super awesome & caring."
- Treatment Quality & Outcomes (80% positive): Clients frequently say the program gave them the structure and tools to stay sober, with several crediting it for life-changing outcomes. "This place honestly saved my life."
- Support & Community (75% positive): Alumni and peers play a big role, with many describing a family-like environment and ongoing support. "It feels just like home."
- Facility & Environment: Some found the living conditions comfortable and conducive to recovery, while a few raised concerns about crowded rooms or resources being stretched.
Cost and Insurance
Insurance Accepted
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- Molina Healthcare
- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$ - Low Cost Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
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Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Short-term residential
Treatment Approaches
- 12-step program support
- Anger control support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- Domestic violence support
- Help with transportation
- HIV early intervention services
- Mental health support
- Social skills training
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- Job training and educational support
- One-on-one counseling
- Substance use education
- Tobacco and vaping cessation counseling
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Hepatitis B testing
- Hepatitis C testing
- Mental health screening
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Temporary support for clients
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Amenities
- Access to nature
- Healthy meals
- In-house chef
- Outdoor relaxation lounge
Room Amenities
- Desk
- Internet access
- Laundry service
- Outdoor space
- Shared bathroom
- Personal storage/safe
- Shared room options
Activities
- Secular meetings
- Gender-specific support groups
- Job training
- Life skills workshops
- Spiritual or faith-based services
Settings
- City
- Desert
Policies
- Allows internet access
- Smoking allowed in designated areas
- Vaping allowed in designated areas
Ownership Type
- Non-profit
Quality and Trust
Reviews and Ratings
- Caring and supportive staff create a welcoming environment.
- Clients report significant life changes and personal growth during their stay.
- The facility offers numerous meetings and resources to aid in recovery.
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