Back To Top
In Crisis?

Overview

Call602-279-2585 WebsiteVisit Website

Crossroads – East in Phoenix, Arizona, offers men a structured, peer-guided addiction recovery setting with 48 residential beds. The campus features free laundry services, computer access for job-search, a large courtyard, and a meeting hall that hosts daily recovery groups and events open to the community. Open since 1960, the treatment combines evidence-based therapy with 12-step facilitation and SMART Recovery. The Right Track program, typically 45 days, centers accountability, life skills, and relapse prevention, helping equip clients with the tools necessary for long-term independence and stability.

Address

1845 East Ocotillo Road
Phoenix, AZ 85016

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Peer-Guided Care

Crossroads – East has served men in Phoenix since 1960 with a peer-guided approach, where people in recovery support one another through shared experience and accountability. This model fosters connection, structure, and practical skill-building so residents can return to daily life with confidence.

The 45-Day Right Track Program

Right Track combines individual and group counseling, weekly drug and alcohol testing, and daily recovery meetings. Six days each week are devoted to psychoeducation on relapse prevention, coping strategies, conflict resolution, and life skills, with family involvement and aftercare planning built in.

Living Environment and Amenities

The East Campus includes 12 fully furnished four-bed units with shared bathrooms and personal storage, a commercial kitchen and dining hall with meals provided, free laundry, and a computer for job searches. A large courtyard and a 200-person meeting hall host daily recovery groups and community events, extending support beyond the residential program.

Medications and Co-Occurring Support

Residents have access to medications for addiction treatment, mental health services, and health education. Programming supports men with co-occurring conditions and offers specialized help for veterans, older adults, individuals with trauma histories, and those involved with the justice system, alongside peer mentoring, recovery coaching, and vocational supports.

Access and Affordability

As a private nonprofit, Crossroads emphasizes affordability with payment assistance and scholarships, and offers transportation assistance to help clients get to care. The program’s mission-driven model and structured environment provide a practical, sustainable path to recovery for men seeking a grounded, community-based option in Phoenix.

Client Reviews

Clients often credit this facility with saving their lives and providing the tools to sustain sobriety. Many highlight caring staff and a strong peer community, though some note concerns around admissions policies and living conditions.

  • Staff & Care Experience (85% positive): Many reviews describe staff as supportive, understanding, and instrumental in recovery. "The staff here are super awesome & caring."
  • Treatment Quality & Outcomes (80% positive): Clients frequently say the program gave them the structure and tools to stay sober, with several crediting it for life-changing outcomes. "This place honestly saved my life."
  • Support & Community (75% positive): Alumni and peers play a big role, with many describing a family-like environment and ongoing support. "It feels just like home."
  • Facility & Environment: Some found the living conditions comfortable and conducive to recovery, while a few raised concerns about crowded rooms or resources being stretched.

Cost and Insurance

Insurance Accepted

  • Blue Cross Blue Shield
  • Optum
  • UnitedHealthcare
  • Molina Healthcare
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Access to nature
  • Healthy meals
  • In-house chef
  • Outdoor relaxation lounge

Room Amenities

  • Desk
  • Internet access
  • Laundry service
  • Outdoor space
  • Shared bathroom
  • Personal storage/safe
  • Shared room options

Activities

  • Secular meetings
  • Gender-specific support groups
  • Job training
  • Life skills workshops
  • Spiritual or faith-based services

Settings

  • City
  • Desert

Policies

  • Allows internet access
  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust


Reviews and Ratings

(32)
  • Caring and supportive staff create a welcoming environment.
  • Clients report significant life changes and personal growth during their stay.
  • The facility offers numerous meetings and resources to aid in recovery.
Crossroads
Call 602-279-2585

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.