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Overview

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Crossroads – Arcadia in Phoenix offers men a structured, peer-guided addiction recovery setting with 72 residential beds and outpatient care options. The campus features furnished housing, outdoor group spaces, a dining hall, and recreation courts that foster accountability and community. Treatment combines counseling, psychoeducational groups, and medications for addiction treatment, with added support for mental health disorders and trauma. Vocational training and aftercare programs help clients prepare for independence and sustained recovery.

Address

5116 East Thomas Road
Phoenix, AZ 85018

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Peer-Guided Recovery for Men

Crossroads – Arcadia provides treatment designed exclusively for men in Phoenix. The 72-bed campus offers fully furnished housing, a community dining hall, landscaped gathering areas, and recreation courts. Staff are available 24/7, while clients participate in therapy, life skills training, and peer mentorship that fosters accountability and community.

Structured Right Track Program

Arcadia follows the Right Track model, where consistent schedules and recovery-focused routines guide daily life. Men engage in individual and group counseling, weekly testing, and psychoeducational groups on relapse prevention, conflict resolution, coping skills, and anger management. Recreational activities and family involvement are built into the program to balance treatment with connection and structure.

Integrated Care and Medications

Alongside therapy, Arcadia offers access to medications for addiction treatment, including buprenorphine and naltrexone, as well as medications for alcohol use disorder. Care is also available for co-occurring conditions like mental health disorders, trauma, and chronic pain. This integrated approach helps men address both substance use and related health needs.

Outpatient and Continuing Support

For men stepping down from residential care, Arcadia offers intensive outpatient treatment. Clients may continue living on campus, working during the day, and attending treatment in the evenings. The Crossroads Aftercare Program provides outpatient counseling, telehealth options, and group meetings to support long-term stability and relapse prevention.

Client Reviews

Many clients credit Crossroads with saving their lives and describe meaningful peer support and dedicated staff. At the same time, some reviews raise concerns about professionalism, structure, and communication with families.

  • Treatment Quality & Outcomes (75% positive): Many reviewers say Crossroads gave them the tools to stay sober and rebuild their lives, while a few felt progress was undermined by inconsistent staff oversight.
  • Staff & Care Experience (65% positive): Clients often value staff with lived experience in recovery, saying it makes them relatable. However, others raised concerns about staff professionalism. "All of the staff have been through what the clients have been through… they can relate."
  • Facility & Environment: Several reviews highlight clean grounds and a sense of community. "Nice roomy facility. Great program."
  • Support & Community: Alumni and residents often describe a strong brotherhood and peer support network that continues after treatment. Some concerns were raised about inclusivity and staff response to conflicts. "There’s a strong brotherhood with the residents there."
  • Access & Process: A few reviewers reported challenges with admissions, abrupt discharges, or lack of communication with families. Some suggested clearer scheduling and more family involvement would strengthen the program.

Cost and Insurance

Insurance Accepted

  • Blue Cross Blue Shield
  • Optum
  • UnitedHealthcare
  • Molina Healthcare
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Basketball court
  • Gourmet meals
  • Business center
  • Gardens
  • Healthy meals
  • In-house chef
  • Library or reading room
  • Outdoor relaxation lounge
  • Ping pong table

Room Amenities

  • Internet access
  • Laundry service
  • Outdoor space
  • Shared bathroom
  • Personal storage/safe
  • Shared room options

Activities

  • Games
  • Secular meetings
  • Gender-specific support groups
  • Job training
  • Life skills workshops

Settings

  • City
  • Desert

Policies

  • Allows internet access
  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust


Reviews and Ratings

(41)
  • Staff members have personal experience with addiction, enhancing their ability to relate to clients.
  • The program includes daily AA meetings and a structured schedule to promote accountability and responsibility.
  • Clients report significant improvements in their lives, with many achieving long-term sobriety after completing the program.
Crossroads
Call 602-281-6574

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.