Avenues Recovery Center at Norfolk

Comprehensive Care in a Supportive Setting

Avenues Recovery Center at Norfolk provides treatment across the full continuum of care, from detox, residential, partial hospitalization, to intensive outpatient and outpatient programs, so clients can move through recovery at their own pace. Through a dual diagnosis approach, around-the-clock medical and psychiatric support ensures safety at every stage. The campus offers shared and en suite rooms, a fitness center, basketball court, lounges, and nutritious chef-prepared meals, creating a comfortable environment that supports healing. Before discharge, staff provide aftercare planning, alumni connections, and recovery coaching to extend support well beyond treatment.

12-step Foundation and Family Involvement

Programs feature onsite 12-step meetings including Alcoholics Anonymous (AA) and Narcotics Anonymous (NA), strong peer support, mentorship, and an emphasis on mutual accountability. Family participation and connection are woven into care plans. Loved ones are encouraged to join clients in family and couples counseling sessions. During inpatient treatment, clients can talk to their loved ones as often as needed with the approval of their personal counselor.

Comprehensive Aftercare Planning

From the beginning of treatment, the staff creates aftercare plans adapted to each client’s needs. These include finding a primary care doctor and therapist, connection with local 12-step and other community support groups, and help securing housing as needed. Employment guidance is also provided, including assistance with resumes, applications, and preparation for reentering the workforce.

Thriving Alumni Community

After discharge, clients are encouraged to become part of an active alumni network. This offers a way to form lasting friendships and find mutual support. Alumni organize frequent events and recreational outings and participate in weekly group meetings, either in person or online. An online network where members can chat with each other is also available. Counselors regularly check in on clients’ progress to see how they are doing and provide additional guidance.

Client Reviews

Clients often highlight the caring staff, structured programming, and supportive community at Avenues Recovery Center at Norfolk. Many share life-changing experiences and renewed hope.

• Staff & Care Experience (95% positive): Reviews consistently describe staff as compassionate, attentive, and invested in recovery. Many clients say they were treated “like family.” "The staff really cares about our success."
• Treatment Quality & Outcomes (95% positive): Numerous clients credit the program with saving their lives, providing tools for sobriety, and supporting both personal growth and trauma healing. "They gave me the knowledge, the tools, the strategies, and everything else I needed to continue on my path."
• Support & Community (95% positive): Alumni programming, peer support, and a sense of belonging are frequently praised. Clients mention forming lasting bonds and feeling part of a larger recovery family. "The opposite of addiction is connections and Avenues Norfolk has been a game changer for me."
• Facility & Environment (80% positive): Many clients appreciate the welcoming environment, clean setting, and good meals, though a few note dips in amenities or limited activities. "When I first arrived I was greeted like family! This place grew on me."
• Access & Process: Several reviewers highlight smooth admissions and flexibility, with some noting clear program structure and responsive medical care. A small number raised concerns about wait times or specific expectations, but most describe the process as supportive.