Gateway Community Services Inc - Substance Abuse Treatment Programs

Family and Child-Friendly Services

Family stability is central to the center’s mission. The Kids’ Success Center provides licensed childcare and early education for children up to 12 years old, including school transportation. This allows parents to focus on treatment knowing their children are safe and supported. Residential programs can accommodate parents with their children so families can stay together. Outpatient services also offer childcare options. Continuing care groups are offered for long-term support after discharge.

Full Continuum of Care

The center provides treatment across all stages of recovery. The facility’s 24/7 medical detox center offers a safe, supervised environment where adults and adolescents can begin withdrawal from alcohol, opioids, and other substances. From there, clients may move into hospital inpatient or residential programs that provide daily support. Intensive outpatient (IOP) and standard outpatient programs allow clients to continue working, going to school, or caring for family while receiving care.

Medications for Addiction Treatment

Medications for addiction treatment (MAT) can be prescribed on-site when needed to ease withdrawal symptoms and cravings. These medications are paired with counseling to help clients sustain progress. Individuals may also continue existing MAT prescriptions received through outside providers. These services give clients practical tools for stabilization and the chance to build a recovery plan that fits their personal challenges.

Evidence-Based and Supportive Therapies

Individual and group counseling is offered alongside evidence-based methods like cognitive behavioral therapy (CBT), contingency management, and mindfulness-based relapse prevention. The facility also emphasizes trauma-informed care. Family therapy and couples counseling are available to help rebuild trust and strengthen communication. For those unable to attend in person, telehealth sessions extend access to care.

Specialized Adolescent Programs

The center offers dedicated programs for adolescents that combine education and treatment in a supportive setting. Youth in residential care live at gender-specific facilities where they receive counseling, participate in 12-Step meetings, and build coping skills for long-term recovery. Each program includes a Duval County school curriculum on campus, ensuring education continues without interruption. Counselors coordinate with a teen’s home school throughout treatment, supporting a smooth transition back home. Outpatient options are also available.

Health, Harm Reduction, and Community Assistance

On-site health screenings are administered, and clients receive nicotine cessation counseling and overdose education, including training in how to use naloxone. Recovery supports include housing assistance, employment counseling, peer mentoring, and self-help groups. Clients also have access to case management and community resources that help them navigate legal and social services.

Client Reviews

Many clients describe Gateway as life-improving, often crediting the staff, detox, and residential programs with helping them achieve sobriety. A few note concerns about communication or program structure.

• Staff & Care Experience (80% positive): Many people emphasize that caring staff go the extra mile. A few mentioned inconsistent experiences. "The staff absolutely does their best to truly listen to each patient."
• Treatment Quality & Outcomes (75% positive): Clients often credit Gateway with giving them tools for lasting recovery. A small number felt the program was overly rigid. "This place saved my life I was able to get clean and sober and move forward."
• Facility & Environment: Some reviewers describe the facility as welcoming, while others reported concerns about safety or upkeep, especially in adolescent programs. "The intake didn't take long, the waiting room was clean, and I left with lots of hope."
• Access & Process: Several reviews note that admission and detox were made manageable with helpful staff. Others shared frustrations with bureaucracy or communication during intake. "Took a sponsee today and got him in… super helpful."
• Support & Community: Alumni and peer support are frequently appreciated, with many crediting ongoing encouragement as vital to their recovery. A few noted that aftercare expectations felt overwhelming. "They will love you through anything you might be going through."