OnTrack Inc - Mountain View Recovery Center

Small Residential Program Size

The center provides residential treatment for a small group size in a home-like setting, creating a quieter environment than larger facilities. Each client has a private, ADA-accessible bedroom with a private bathroom, which can reduce stress for people navigating early recovery or trauma symptoms. Rooms include natural light, a desk for journaling or treatment assignments, and personal storage to keep belongings organized. Outdoor space, a covered relaxation lounge, and basic fitness equipment give clients additional outlets to manage stress throughout the day.

Trauma-Informed Care With Coordinated MAT

Treatment is grounded in trauma-informed, person-centered care. Clients participate in evidence-based therapies such as cognitive behavioral therapy (CBT), motivational interviewing, the Matrix Model, relapse prevention, anger management, and 12-step work. These approaches are delivered in both group and individual sessions. The center also coordinates medications for addiction treatment (MAT), working directly with outside MAT clinics and pharmacies. This coordination helps clients maintain consistent access to medications when needed.

Treatment for Co-Occurring Needs and Justice-Involved Clients

The program cares for adults with co-occurring mental health and substance use needs, trauma histories, and those involved with the criminal justice system. Clients receive comprehensive assessments and mental health support alongside their substance use treatment. The program offers HIV testing, tobacco cessation counseling, and broader health education that can help clients address medical needs often delayed during periods of substance use.

Practical Support to Strengthen Recovery

Many clients arrive with practical barriers — such as unstable housing, limited social support, or difficulty accessing transportation — so the program integrates recovery coaches, peer mentoring, case management, and help connecting with social services or benefits. Transportation assistance can make it easier for clients to attend appointments and stay engaged in follow-up care. Discharge planning begins early and includes referrals for outpatient counseling, transitional housing, and ongoing recovery support as needed. Naloxone and overdose education are provided.

Client Reviews

Clients consistently describe compassionate staff, meaningful programs, and life-improving support, with many crediting the facility for helping them rebuild stability. A few note mixed personal experiences.

• Staff & Care Experience (95% positive): Many reviewers praise the dedication and encouragement offered by staff, saying they felt supported and treated with respect. "Great staff and good place to go for treatment of substance abuse"
• Treatment Quality & Outcomes (95% positive): Numerous clients share that the program helped them strengthen parenting skills or make lasting changes through structured therapy and accountability. "Ontrack helped me save my life"
• Support & Community (90% positive): Peer support, alumni connections, and a welcoming environment are frequently highlighted, with clients noting they felt understood and motivated by others in recovery. "If you devote yourself to what they teach it will save your life"
• Facility & Environment: Reviewers describe a supportive setting that fosters stability and learning, with particular appreciation for programs for people working to rebuild family relationships.