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OnTrack Inc - HOME Program

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Overview

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OnTrack Inc’s HOME Program in Medford offers residential substance use treatment for expecting, pregnant, and parenting women, serving mothers and their children ages five and under. Operated by the nonprofit OnTrack Rogue Valley, this is one of the few programs in Southern Oregon where mothers live with their children during recovery. Services include counseling, case management, and housing and transportation assistance, helping families rebuild stability and begin lasting recovery together. The home-like setting includes outdoor play areas, a shared kitchen, and licensed onsite childcare.

Address

300 West Main Street
Medford, OR 97504

Directions

Ages Served

  • Seniors (Ages 65+)
  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female

Languages Served

  • English

Treatment

  • Long-term residential

Special Programs

  • Adult women
  • Court referrals
  • Past trauma
  • Mental health disorders
  • Pregnant/postpartum

Family-Centered Care for Mothers and Children

The HOME Program provides residential treatment designed specifically for expecting, pregnant, and parenting women. One of the few programs of its kind in Southern Oregon, it allows mothers to live with their children, ages five and under, throughout recovery. Operated by OnTrack Rogue Valley, a long-standing nonprofit serving the region since 1969, the program emphasizes family connection as a cornerstone of healing.

Supportive Home-Like Environment

Located in Medford, the program offers a comfortable, family-oriented setting that balances structure with warmth. Mothers share living spaces with their children, with access to a licensed childcare center, outdoor play areas, a kitchen and dining space, and walking paths surrounded by greenery. These amenities create a safe, familiar environment that supports both recovery and daily family life.

Integrated, Evidence-Based Treatment

Treatment incorporates cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, and trauma counseling, addressing both substance use and co-occurring mental health concerns such as depression, anxiety, and post-traumatic stress. Clients receive individual, group, and family counseling, along with health education and medications for addiction treatment (MAT) coordinated through licensed prescribers. The trauma-informed approach helps mothers regain emotional stability and practical coping skills.

Building Long-Term Stability

From admission through discharge, each mother works closely with a care team to plan next steps for recovery and independence. The program provides housing and social services support, recovery coaching, transportation assistance, and aftercare coordination to help families transition successfully. Education on overdose prevention, tobacco cessation, and wellness is built into care planning, empowering mothers to sustain recovery, maintain custody, and create safe, stable homes for their children.

Client Reviews

Feedback highlights OnTrack Rogue Valley’s compassionate staff, life-changing impact, and family-centered programs. Clients consistently describe it as a supportive community that fosters accountability and long-term recovery.

  • Staff & Care Experience (90% positive): Reviewers frequently praise the compassion, professionalism, and commitment of OnTrack’s team. “Excellent and beyond reproach. Thank God for all of you.”
  • Treatment Quality & Outcomes (85% positive): Many clients report transformative results, citing growth through programs like Dads and Moms Recovery and emphasizing the real-world impact of care. “If you devote yourself to what they teach, it will save your life.”
  • Facility & Environment (75% positive): Several note that the programs feel community-based and family-oriented, creating a safe environment that supports parents and individuals in rebuilding their lives. “The Dads program and the Moms program are extremely wonderful… they give parents a great opportunity to be the parents their children deserve.”
  • Support & Community: Alumni and current clients describe strong peer encouragement and connection, both during and after treatment, with many saying the programs helped them build healthier relationships and routines.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • UnitedHealthcare
  • Other Private Insurance
  • Medicaid

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential

Treatment Approaches

  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Child care services
  • Help with transportation
  • Residential beds for children
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Access to nature
  • Dietary accommodations
  • Gardens
  • Healthy meals
  • Outdoor relaxation lounge
  • Relaxation lounge
  • Walking paths

Room Amenities

  • Desk
  • Kitchenette
  • Outdoor space
  • Private rooms
  • Sofa
  • TV
  • Personal storage/safe
  • Shared room options

Activities

  • Gender-specific support groups
  • Job training
  • Life skills workshops

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

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Reviews and Ratings

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OnTrack Inc
Call 541-772-1777

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