Back To Top

New Roads Behavioral Health - North Program

In Crisis?

Overview

Call801-669-5888 x5884 WebsiteVisit Website

New Roads Behavioral Health - North Program offers psychiatric and addiction treatment for adult men assigned male at birth or male-identifying clients with serious mental illness. The program is based on a Dialectical Behavioral Therapy (DBT) model to promote emotional regulation, interpersonal skills, and a transition to more independent living and long-term stability.

Address

1530 South 500 West
Provo, UT 84601

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Long-term residential
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Adult women
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • Veterans
  • Pain management
  • Young adults

Specialized Care for Severe Mental Illness

Treatment focuses on helping adults with serious mental illness manage complex psychiatric conditions like schizophrenia, bipolar disorder, PTSD, eating disorders, and suicidality. These are diagnoses that often require more than standard addiction treatment—they demand structured psychiatric care and stabilization. This support is woven into a long-term treatment plan designed to transition clients back into work and independent living.

Gender-Specific Residential Tracks

Clients live in gender-specific housing, allowing for a more focused and supportive treatment environment. This structure is especially important for individuals with a history of trauma, as it can create space for healing without the added strain of navigating mixed-gender dynamics. The gender-specific model also helps staff tailor programming and peer support more effectively.

Treatment That Prioritizes Emotional Regulation

Treatment is rooted in Dialectical Behavior Therapy (DBT), a clinical model proven effective for people with emotional dysregulation and chronic mental health needs. Clients receive skills coaching that focuses on managing distress, improving communication, and increasing emotional resilience. Individual and group therapy, medication management, and telehealth options also support trauma and long-term recovery.

Building Skills Beyond the Therapy Room

Alongside clinical care, programming incorporates structured activities like art therapy, games, and hiking that help clients practice real-world coping skills. These experiences provide more than just downtime—they’re built to support connection, creativity, and emotional regulation. Education around independent living, psychiatric stabilization, and peer support help clients build a life that’s more manageable and meaningful after inpatient care.

Patient Reviews

Patient and family feedback is mixed. Many highlight the staff’s compassion and professionalism, crediting the program with life-changing care. However, there are also reports of concerns, including allegations of medical neglect and claims of a rigid, sometimes punitive environment. These experiences suggest that while New Roads can be transformative for some, the environment may not meet the expectations or needs of all clients, particularly those seeking more flexible or personalized support.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Other Private Insurance
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$$$ - High-end Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • Group therapy
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Access to nature
  • Ping pong table

Activities

  • Art therapy
  • Games
  • Hiking

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

The Joint Commission

The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.

Learn more

Reviews and Ratings

(48)
  • Staff is exceptionally caring, patient, and understanding.
  • The facility provides effective treatment that leads to significant recovery progress.
  • Many families report life-changing experiences and improved relationships after treatment.
New Roads Behavioral Health
Call 801-669-5888 x5884

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.