Gateway Foundation Inc - Gateway Foundation/Carbondale

Integrated Treatment for Substance Use and Mental Health

The center treats substance use disorders alongside co-occurring mental health conditions. Care may include a combination of cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, anger management, and trauma-focused counseling, including eye movement desensitization and reprocessing (EMDR). Medications for addiction treatment (MAT) for alcohol and opioid use, as well as medication for mental health conditions, can be incorporated into treatment so clients address cravings, withdrawal, and mood symptoms in one coordinated plan.

Flexible Levels of Care and Specialty Programs

Gateway Carbondale offers a full continuum of care: medically supervised withdrawal management (detox), 24/7 residential treatment, partial hospitalization (PHP), intensive outpatient programs (IOP), and standard outpatient services. A women-only residential track, Her Story, focuses on substance use and trauma, including post-traumatic stress disorder, in a smaller, gender-specific setting. For clients stepping down from residential care, recovery homes offer temporary, sober housing with continued structure.

Case Management, Housing, Transport, and Aftercare

Beyond therapy sessions, Gateway Carbondale emphasizes services that support day-to-day stability. Case management, assistance with social services, and housing services help clients navigate practical needs that can otherwise derail recovery. Transportation assistance makes it easier to attend appointments, especially for those without reliable access to a car. Clients can participate in self-help meetings, mentoring and peer support, and a structured alumni program that hosts events and gatherings, helping them maintain a recovery network after formal treatment ends.

Amenities and Daily Wellness

Fitness and recreation are built into the campus, with an indoor gym, basketball and volleyball courts, a softball field, outdoor patio, and green space for walks or quiet time. Access to nature, air-conditioned rooms, a fitness center, a library, and designated smoking areas help clients settle into a predictable routine. Programming includes gender-specific groups and sign language services for people who are deaf or hard of hearing.

Client Reviews

Clients frequently highlight supportive staff, meaningful progress in recovery, and a generally encouraging environment. Some reviews point to areas for improvement, including communication during admissions and concerns about safety or consistency of follow-up.

• Staff & Care Experience (85% positive): Many reviewers describe staff as compassionate and attentive. A few note inconsistent communication. "Great counselors, helpful, caring, and they go above and beyond."
• Treatment Quality & Outcomes (80% positive): Clients commonly report significant personal progress and credit the program with helping them stabilize and move forward. Some describe mixed experiences with program structure. "This place saved my life on many occasions."
• Facility & Environment: Several reviews mention a supportive setting that helps people stay engaged in treatment. "Fantastic residential facility that addresses addiction and mental health together."
• Access & Process: A number of positive reviews reference smooth admissions and helpful guidance. Some reviews reflect difficulty obtaining information over the phone or concerns about responsiveness. "They helped out and really pushed me to be a better person."
• Support & Community: Peer support and a sense of connection are recurring positives, with many clients describing feeling understood and supported by others in treatment. "I will forever cherish and be grateful for my experience here."