Promises Five Palms
Overview
Located in a quiet neighborhood in Ormond Beach, Florida, Promises Five Palms provides dual diagnosis treatment in a residential, home-like setting. This small facility focuses on trauma-informed care and support for adults with co-occurring mental health and substance use disorders. With a strong alumni program, psychiatric services, and attentive staff, it offers a personal and stabilizing environment for healing. Clients have access to peaceful accommodations and meals with snacks available throughout the day.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Female
- Male
Languages Served
- English
Treatment
- Residential detoxification
- Short-term residential
Special Programs
- Mental health disorders
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A Comfortable Space That Feels Like Home
Located in a quiet, residential neighborhood, clients live in a converted house with soothing, coastal-inspired décor and open common spaces. Meals are served daily, and a salad bar and snacks are available throughout the day. This kind of setting can be especially helpful for individuals who may find clinical programs overwhelming.
Deep Support from a Small, Attentive Team
Promises Five Palms operates on a smaller scale than many treatment centers, allowing for consistency and connection between staff and clients. The team includes clinicians, support staff, and medical professionals who work collaboratively throughout the program. Their approach emphasizes personalized care in a setting that encourages trust and client progress.
Designed with Life After Treatment in Mind
The facility’s approach supports not only recovery from substance use, but also longer-term stability in everyday life. Through aftercare planning, peer support, and referrals to social services, including resources that may support housing or employment, clients leave with tools that promote recovery well beyond their stay. These resources help individuals reestablish routine, reconnect with loved ones, and feel more confident navigating life after treatment.
Patient Feedback: Safe, Life-Changing, Personal
With a 4.6-star rating across 275+ reviews, patients overwhelmingly describe their time at Five Palms as transformative. Many speak of gaining insight into lifelong patterns, forming strong bonds with peers and staff, and feeling more emotionally stable and prepared to re-enter their lives. A small number raised concerns about occasional medical delays, but these were not frequent themes. Overall, the environment, staff, and therapeutic depth leave a strong impression of healing and care.
Cost and Insurance
Insurance Accepted
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$$$ - High-end Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
Financial Assistance
- Does not offer Free
- Does not offer Payment assistance
- Does not offer Sliding fee scale
Nearby Facilities
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St. John's Recovery Place
Crescent City, Florida
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STEPS Inc - Prevention Services Inc/Womens Resid
Apopka, Florida
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Advent Health Hope and Healing Center
Sanford, Florida
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La Amistad Behavioral Health Servs - Adult Residential Treatment CenterWinter Park, Florida
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Heroes MileDeland, Florida
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Lotus Behavioral HealthWinter Springs, Florida
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SMA Adolescent Residential - DaytonaDaytona Beach, Florida
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IMPOWER - Outpatient Services
Longwood, Florida
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Serenity Springs Recovery Center
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Recovery Centers of America at Mount DoraMount Dora, Florida
Treatment
Treatment Setting
- Residential detoxification
- Short-term residential
Treatment Approaches
- Anger control support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
- Trauma-focused counseling
Additional Support and Services
- Case management support
- Mental health support
- Social skills training
Counseling and Education
- Family therapy
- Group therapy
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Hepatitis B testing
- Hepatitis C testing
- Mental health screening
- Oral fluid testing for drugs or alcohol
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Amenities
- Dietary accommodations
- Healthy meals
Room Amenities
- Housekeeping
- Outdoor space
- Shared room options
Activities
- AA/NA Meetings
- Life skills workshops
- Offsite outings
Settings
- Beach
- Coastal
Policies
- Smoking allowed in designated areas
- Vaping allowed in designated areas
Ownership Type
- For-profit
Quality and Trust
Trust Score
A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.
The Joint Commission
The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.
Learn moreReviews and Ratings
- Clients report significant improvements in their mental health and recovery journey.
- The staff, including therapists and support personnel, are consistently praised for their compassion and dedication.
- The facility offers a supportive community atmosphere that fosters lasting friendships and connections.
Popular Destinations
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West Palm Beach, FL
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St. John's Recovery Place
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Sabal Palms Recovery
Brooksville, FL
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The Refuge A Healing Place
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View all facilities in ArizonaHow we research treatment facilities
Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.
Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:
- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.
- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.
- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.
- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.
Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.
How we evaluate treatment facilities
These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.
Important disclaimer
We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.