New Season Treatment Center - Northwest San Antonio

Admissions and Assessment

Walk-ins are accepted during business hours with no appointment required. Clients must be 18 or over and showing active signs of withdrawal so clinicians can determine the appropriate medication dosage. On clients’ first day, the medical team will perform an assessment of substance use and health history, as well as routine bloodwork and urinalysis. If medically cleared, staff will administer the first stabilizing dose of MAT. Clients also meet with a counselor to establish goals and learn program guidelines.

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients explore available transportation options.

Free Health Insurance Guidance

New Season offers a Free Health Insurance Marketplace Assistance program to help clients find an insurance plan that works for their needs. Staff can provide free, one-on-one, confidential guidance with navigating eligibility, comparing insurance plans, and step-by-step application instructions.

Client Reviews

Reviews for New Season Treatment Center – NW San Antonio are predominantly positive, with many clients describing respectful, compassionate care and strong support from counselors and nursing staff. Long-term patients frequently credit the clinic with helping them maintain recovery, while a smaller number of reviewers mention concerns about wait times, parking lot safety, and security.

• Staff & Care Experience (approximately 95% positive): The most consistent theme is praise for counselors, nurses, and front-office staff. Many reviewers say they feel treated with dignity and respect, noting that staff are approachable, nonjudgmental, and genuinely invested in clients' recovery. “The staff & counselors treat us with dignity & respect.”
• Treatment Quality & Outcomes (100% positive): Clients often describe the program as life-changing, with several long-term patients crediting the clinic for helping them achieve or maintain sobriety. Many highlight individualized counseling and ongoing encouragement throughout recovery. “My recovery has been 100% successful since I started here.”
• Support & Community (95% positive): Reviews frequently mention counselors who build trusting relationships and provide meaningful emotional support. Many clients say they feel welcomed, encouraged, and accepted without judgment. “No judgment whatsoever.”
• Access & Process (75% positive): Many reviewers appreciate efficient visits, smooth admissions, and short lines. Several others report long morning waits, limited weekend dosing hours, or scheduling frustrations.
• Facility & Environment (70% positive): Positive reviews describe the clinic as clean, professional, and respectful. However, some concerns focus on the parking lot and exterior environment.