Avenues Recovery Center at New England

Support Through Every Step of Recovery

Treatment utilizes a whole-person approach with treatment and care available through detox, residential, and outpatient services, and even optional sober living for extended support. This approach extends to holistic therapies—like yoga, acupuncture, equine therapy, and art therapy—and support for returning to work after treatment.

12-Step Foundation and Family Involvement

Programs feature onsite 12-step meetings including Alcoholics Anonymous (AA) and Narcotics Anonymous (NA), strong peer support, mentorship, and an emphasis on mutual accountability. Family participation and connection are woven into care plans. Loved ones are encouraged to join clients in family and couples counseling sessions. During inpatient treatment, clients can talk to their loved ones as often as needed with the approval of their personal counselor.

Comprehensive Aftercare Planning

From the beginning of treatment, the staff creates aftercare plans adapted to each client’s needs. These include finding a primary care doctor and therapist, connection with local 12-step and other community support groups, and help securing housing as needed. Employment guidance is also provided, including assistance with resumes, applications, and preparation for reentering the workforce.

Thriving Alumni Community

After discharge, clients are encouraged to become part of an active alumni network. This offers a way to form lasting friendships and find mutual support. Alumni organize frequent events and recreational outings and participate in weekly group meetings, either in person or online. An online network where members can chat with each other is also available. Counselors regularly check in on clients’ progress to see how they are doing and provide additional guidance.

Client Reviews

Clients consistently highlight the supportive staff, strong peer community, and life-changing impact of care. Many describe leaving with new tools for sobriety and personal growth. A few families note facilitated communication with loved ones could be improved.

• Staff & Care Experience (95% positive): Reviewers frequently describe the team as caring, respectful, and dedicated, with therapists and facilitators making a lasting impact. "The staff are wonderful and very caring and involved in each [person’s] recovery."
• Treatment Quality & Outcomes (95% positive): Many credit the program with saving or transforming their lives, providing structure, skills, and a renewed outlook on recovery. "I made a complete 180 from the person I used to be."
• Support & Community (90% positive): Clients appreciate the sense of fellowship, peer support, and alumni connections that continue after discharge. "I had the best experience connecting with peers and staff."
• Facility & Environment: Several note that the setting is comfortable, dynamic, and engaging, with activities and weekend programming that support recovery. "Lots of fun activities on weekends and staff that really care."
• Family Involvement & Visitation: While some families felt included, others report difficulty reaching staff or receiving updates, suggesting communication with loved ones could be more consistent.