Steps Recovery Center

Residential Care for Co-Occurring Substance Use and Mental Health Needs

The Payson residential program treats substance use disorders and co-occurring mental health conditions, including trauma, post-traumatic stress, anxiety, depression, and grief. Adults and young adults stay on campus full-time and receive 24/7 clinical and medical support. The program is designed to serve a wide range of populations, including older adults, people living with chronic pain or HIV, and survivors of sexual or intimate partner violence. A dedicated recovery program is offered for veterans, active-duty service members, and military family members.

Withdrawal Management (Detox) and Step-Down Treatment

Care often begins with a comprehensive substance use assessment, full medical history, and mental health screening. When needed, clients start with withdrawal management, during which medications for addiction treatment (MAT) are often used to ease withdrawal and cravings. After stabilization, clients move into residential treatment and, when appropriate, step down to partial hospitalization (PHP), intensive outpatient (IOP), or outpatient services at other Steps locations in Utah. Discharge planning, overdose and naloxone education, and outcome follow-up help support the transition home.

Evidence-Based Therapies with Holistic, Experiential Options

Clinical services center on evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, relapse prevention, and trauma-focused counseling. Individual, group, family, and couples sessions help clients address the roots of substance use and rebuild relationships. 12-step work, self-help groups, and peer support add a community layer that many people rely on after residential care. Holistic services — such as yoga, meditation, art and music therapy, outdoor and adventure-based activities, acupuncture, massage, and nutrition support — offer practical tools for managing stress, emotions, and physical health.

Active Campus, Ropes Course, and Access To Nature

Daily life blends structure with time for movement and connection. Clients share meals in a communal dining room and spend downtime in an indoor recreation room with a ping-pong table, piano, television, and lounge seating. An indoor fitness room, outdoor basketball and tennis courts, landscaped courtyard, gardens, walking trails, and an outdoor fire pit encourage regular physical activity and time outside. A dedicated ropes course adds an experiential element to treatment, using teamwork and problem-solving to build confidence and trust.

Aftercare, Practical Support, and Ongoing Connection

The program includes case management, housing services, assistance with social services, and employment counseling or training to support long-term independence. Transportation assistance helps clients reach care even when reliable travel is a challenge. After residential treatment, people can join outpatient programs and an alumni aftercare network, including support groups, sober activities, and other ongoing services.

Client Reviews

Clients often describe compassionate staff and a strong sense of community at Steps Recovery Center in Payson. Some reviews raise concerns about insurance or billing communication and occasional issues with admissions or logistics.

• Treatment Quality & Outcomes (90% positive): Many reviewers say treatment helped them rebuild relationships, address trauma, and maintain long-term recovery. A few felt the benefits didn’t match their expectations or costs. "This place and these people will save your life."
• Staff & Care Experience (85% positive): Clients consistently highlight staff as kind, respectful, and genuinely invested in their recovery, from detox through graduation. Some reviews describe feeling dismissed, pressured, or poorly supported around discharge and financial stress. "This place changed my life! The staff is so great and super friendly!"
• Facility & Environment (80% positive): Many people mention clean, comfortable housing, a cozy detox space, solid meals, and a wide range of activities like gym time and recreation therapy. A smaller number describe mediocre food or wishing for more unstructured downtime. "The facility is very clean and comfortable. The food is top notch as well."
• Support & Community (90% positive): Reviews often describe strong peer support and structured days with groups, recreation, and alumni connections. A few found the intensity or meeting focus more than they preferred. "We are like a family, this is the place to go."
• Access & Process (65% positive): Several clients report quick admissions, clear communication at intake, and feeling prioritized when they finally reached out for help. Others share frustration with changing insurance policies, unexpected bills, or communication difficulties. "I reached out to them and was immediately made a priority."