Pathways Behavioral Services Inc

Making Care Accessible for Iowans

As a nonprofit and Certified Community Behavioral Health Clinic, the facility focuses on reducing barriers to treatment through transportation assistance, flexible scheduling, and a sliding fee scale. The center also offers education and prevention services through local schools, workplaces, and community coalitions.

Structured, Comprehensive Residential Care

Residential services include daily counseling, recovery education, and therapeutic activities designed to help clients develop the tools needed for sustained recovery. Clients participate in group, individual, and family counseling, and the program encourages the involvement of loved ones. The residential environment promotes personal accountability and connection, helping clients stabilize and prepare for community reintegration.

Outpatient Care That Fits Around Real Life Schedules

Intensive outpatient programming provides multiple weekly sessions of group and individual counseling, offered in both morning and evening time slots to fit different schedules. Extended outpatient services offer fewer hours per week and focus on maintaining stability, strengthening relapse prevention strategies, and supporting continued progress. Both programs emphasize flexibility and accessibility, allowing clients to stay engaged in recovery while meeting personal or family obligations.

Continuing Care Program to Make Recovery Last

After completing the program, clients attend weekly sessions that reinforce recovery skills, promote accountability, and maintain connection with counselors and peers. The focus is on identifying early signs of relapse, developing problem-solving strategies, and continuing personal growth in recovery. Flexible scheduling allows clients to balance treatment with work, family, or community responsibilities. Continuing care clients also have access to peer support, employment counseling, and other recovery resources that promote independence and stability.

Client Reviews

Clients often describe deeply supportive staff and meaningful treatment experiences that helped them achieve lasting recovery. While most praise the inpatient care, some mention concerns about the transitional or sober living program and occasional issues with medication or communication.

• Staff & Care Experience (90% positive): Reviewers consistently highlight compassionate, dedicated counselors and nurses who go above and beyond to support recovery. Many say the staff genuinely care and create a safe, motivating environment. "Great counselors that really care. The nurses are the very best."
• Treatment Quality & Outcomes (85% positive): Many describe the inpatient program as life-changing, leading to long-term sobriety and personal growth. "I owe a great portion of my life to this place."
• Facility & Environment (75% positive): Clients mention clean, welcoming spaces and good food, particularly in the inpatient setting.
• Access & Process (60% positive): Most found admission and care consistent, though some note challenges during discharge or peer-driven accountability processes. A few mention limited counselor access or administrative communication issues.
• Medical Responsiveness (55% positive): While most felt well cared for medically, a few reviewers raised concerns about medication handling or nurse oversight errors.
• Support & Community (70% positive): Long-term clients appreciate the sense of belonging and ongoing connection with staff and peers, noting friendships and encouragement even years after treatment. "I've been with Pathways for 7 years… this is the very best one."