New Season Treatment Center - Richmond

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Client Reviews

Clients share a mix of appreciation for supportive counselors and frustrations with clinic operations. Many highlight caring staff who go above and beyond, while others point to wait times and administrative policies.

• Staff & Care Experience (65% positive): Counselors are often described as compassionate, nonjudgmental, and willing to invest personal time to help. "The staff is amazing, they are always willing to help you."
• Treatment Quality & Outcomes: Several clients credit the program with helping them stay stable even after relapse, though some report frustrations when dosing felt inconsistent.
• Access & Process: Wait times are a recurring concern, with clients reporting delays in dosing.
• Support & Community: Group counseling and peer connection are seen as bright spots, with clients noting that counselors help keep them grounded and supported during recovery.