New Season Treatment Center - Akron

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Intensive Outpatient Program (IOP)

The center’s IOP program offers treatment lasting at least six weeks. Services include education focusing on physical and emotional health, activities designed around recovery and resilience, and practical tools for the client’s family members and loved ones. This program is a good fit for individuals who require intensive support on an outpatient basis.

Client Reviews

Clients describe a mix of strong staff support and some concerns about operations. Many highlight caring counselors and nurses, while others point to issues with scheduling or medication access.

• Staff & Care Experience (70% positive): Clients often praise counselors and nurses for their compassion and dedication, though some note staff turnover and leadership challenges. "They look [at], and most importantly, treat you like their own family."
• Treatment Quality & Outcomes (75% positive): Several reviewers credit the program with saving or transforming their lives. A few expressed concerns about inconsistent dosing or delays in adjustments.
• Access & Process: Some clients report frustration with rigid dosing windows, limited nurse coverage, and delays in take-home approvals, which they feel put recovery at risk. Others appreciated quick intake scheduling and immediate support. "I called and had an appointment for the next morning."
• Facility & Environment: A few reviewers describe the center as welcoming, supportive, and safe.