New Day Recovery - West Monroe

A Full Continuum with Flexible IOP Scheduling

New Day Recovery – West Monroe offers withdrawal management (detox), residential treatment, and an intensive outpatient program (IOP). The IOP schedule includes morning, evening, and weekend groups, which helps clients stay connected to care while balancing work, school, and family responsibilities. Medications for addiction treatment (MAT) are available, including medication options used in treatment for opioid and alcohol use disorders.

Co-Occurring Care with Evidence-Based Therapies and Recovery Supports

Treatment addresses substance use disorders and co-occurring disorders in the same plan of care. Services include individual and group counseling, cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, contingency management, relapse prevention, the Matrix Model, and 12-step facilitation. The program also incorporates faith-based principles for clients who want spirituality included in their recovery approach.

Family, Case Management, and Practical Wraparound Help

Family therapy is available as needed in person or by video, along with education and counseling that supports healthier communication and clearer boundaries at home. Case management supports real-life needs during treatment, including help navigating legal concerns, and discharge planning connects clients to continuing care. Transportation assistance supports access to treatment and follow-up services.

A Home-Like Setting and “Enjoy Life Again” Skills Practice

The residential environment is described as positive, clean, and home-like, with shared and private room options, air-conditioned rooms, personal storage, indoor common areas, and outdoor space with access to nature. Gender-based dormitories and specialized groups support comfort and peer connection. The “Enjoy Life Again” program adds structured activities and follow-up processing groups that help clients practice coping skills for real-world triggers before they return to daily life. A specialized program for pregnant women is also available.

Client Reviews

Many clients describe supportive staff and meaningful progress in recovery. Some reviews also point to gaps in staffing, communication, and program structure, along with concerns about food, comfort, and privacy.

• Treatment Quality & Outcomes (80% positive): Many clients describe the program as life-changing and say it helped them stabilize, build coping tools, and stay engaged in recovery. Some others felt the structure was limited. "New day recovery really changed my life"
• Facility & Environment (65% positive): Several reviews note a generally workable setting, while recurring concerns mention meals, comfort, and day-to-day upkeep. A few clients describe the environment as stressful during intake or early days in care.
• Staff & Care Experience (55% positive): Positive reviews often highlight staff being kind, respectful, and encouraging. Other reviewers raise concerns about staffing levels, feeling unheard, or being treated unfairly. "Great place love the staff they are there when you need the most"
• Access & Process (25% positive): A number of reviews mention scheduling and communication issues (missed appointments, long waits, or unclear follow-through). Some also describe frustrations related to insurance/payment logistics and intake coordination.
• Support & Community (100% positive): When clients felt connected, they often describe ongoing encouragement and check-ins that helped them stay focused after treatment. "They even keep in touch with me to make sure I stay on the right path"