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Avenues Extended Care at Metairie

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Overview

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Located in a quiet neighborhood just outside New Orleans, Avenues Extended Care at Metairie provides affordable, full-continuum substance use and dual diagnosis care in a cluster of modern, upscale townhomes. The program is inclusive with a strong 12-step foundation. It follows a philosophy of never giving up on anyone, no matter what. After treatment, clients are invited to participate in a robust alumni community for long-term support. Local transportation assistance is available.

Address

3314 Richland Avenue
Metairie, LA 70002

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient day treatment or partial hospitalization
  • Outpatient detoxification
  • Regular outpatient treatment
  • Residential detoxification
  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Past trauma
  • Mental health disorders
  • Pain management
  • Seniors
  • Young adults

Residential Setting With Integrated Clinical and Holistic Care

Avenues Extended Care at Metairie offers a long-term, community-based treatment experience in a quiet neighborhood outside New Orleans. Clients live in semi-private rooms with access to shared kitchens and living areas, encouraging independence in a supportive environment. On-site services include detox, residential, and outpatient care, delivered through evidence-based therapies like cognitive behavioral therapy (CBT), trauma counseling, and motivational interviewing. Holistic approaches like yoga, art and music therapy, and recreational outings are integrated throughout. Medications for addiction treatment (MAT), including buprenorphine and naltrexone, are available to support recovery from alcohol and opioid use.

12-Step Foundation and Family Involvement

Programs feature onsite 12-step meetings including Alcoholics Anonymous (AA) and Narcotics Anonymous (NA), strong peer support, mentorship, and an emphasis on mutual accountability. Family participation and connection are woven into care plans. Loved ones are encouraged to join clients in family and couples counseling sessions. During inpatient treatment, clients can talk to their loved ones as often as needed with the approval of their personal counselor.

Comprehensive Aftercare Planning

From the beginning of treatment, the staff creates aftercare plans adapted to each client’s needs. These include finding a primary care doctor and therapist, connection with local 12-step and other community support groups, and help securing housing as needed. Employment guidance is also provided, including assistance with resumes, applications, and preparation for reentering the workforce.

Thriving Alumni Community

After discharge, clients are encouraged to become part of an active alumni network. This offers a way to form lasting friendships and find mutual support. Alumni organize frequent events and recreational outings and participate in weekly group meetings, either in person or online. An online network where members can chat with each other is also available. Counselors regularly check in on clients’ progress to see how they are doing and provide additional guidance.

Client Reviews

Clients highlight the caring staff, strong recovery community, and engaging programming at Avenues Recovery in Metairie.

  • Staff & Care Experience (95% positive): Many describe staff as compassionate, attentive, and relatable, often going “above and beyond.” "The staff here really cares about all the patients."
  • Treatment Quality & Outcomes (90% positive): Reviews emphasize life-changing results, effective group work, and supportive counseling that help clients build coping skills and maintain sobriety. "This place changed and saved my life."
  • Support & Community (85% positive): Alumni programming, nightly meetings, and peer support are praised for fostering connection and accountability, with some describing Avenues as “a second family.”
  • Facility & Environment: Clients appreciate the living accommodations and structured but welcoming setting. "I like the apartment style approach to the living areas."
  • Access & Process: Most report a smooth admissions process and feeling welcomed on arrival, though a small number mention frustrations with program track placements.

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • Cigna
  • Highmark
  • Humana
  • MHN
  • Optum
  • UnitedHealthcare
  • Ambetter
  • AmeriHealth
  • First Health
  • GEHA
  • Tufts Health
  • United Medical Resources (UMR)
  • Other Private Insurance
  • Medicaid
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient day treatment or partial hospitalization
  • Outpatient detoxification
  • Regular outpatient treatment
  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Basketball court
  • Fitness center
  • Pool
  • Gourmet meals
  • Access to nature
  • Airport pickup & drop-off
  • Dietary accommodations
  • Equine therapy
  • Healthy meals
  • In-house chef
  • Outdoor relaxation lounge
  • Walking paths

Room Amenities

  • Air conditioned rooms
  • Kitchenette
  • Laundry service
  • Outdoor space
  • Private rooms
  • Shared bathroom
  • Sofa
  • TV
  • Shared room options

Activities

  • Art therapy
  • Games
  • Movies
  • Music therapy
  • Yoga
  • Farming
  • Fitness activities
  • Gardening
  • Gender-specific support groups
  • Hiking
  • Job training
  • Life skills workshops
  • Museum outings
  • Offsite outings
  • Spiritual or faith-based services

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

The Joint Commission

The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.

Learn more

Patient Outcomes

All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.

92% of our active alumni

are sober after one year


Reviews and Ratings

(551)
  • Avenues offers personalized treatment plans tailored to individual needs.
  • The alumni program fosters a strong community and ongoing support for graduates.
  • Staff members are often in recovery themselves, providing relatable and empathetic care.
Avenues Extended Care at Metairie
Call 504-603-3060

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.