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The Haven Detox Group: Reviews, Insurance, Locations

Substance use and mental health treatment for adults, including care for co-occurring conditions. 

The Haven Detox Group, part of Haven Health Management, is a Joint Commission-accredited behavioral health treatment network of eight centers across Arizona, Arkansas, Florida, Massachusetts, New Jersey, Oklahoma, and Puerto Rico. Founded in 2015 and headquartered in West Palm Beach, Florida, the group provides medical detox, inpatient and residential rehabilitation, outpatient support, psychiatric care, and dual-diagnosis treatment for alcohol and drug use, anxiety, depression, bipolar disorder, trauma, and co-occurring disorders.

Its clinical model includes medically supervised withdrawal management, medication-assisted treatment, evidence-based therapies (CBT, DBT, MBCT, ACT, EMDR, and motivational interviewing), and advanced and holistic options such as GeneSight genetic testing, IV therapy, and hypnotherapy.

Ideal for

People who need withdrawal management and residential care for substance use disorders, mental health concerns, or co-occurring needs.

Locations served

Arizona, Arkansas, Florida, Massachusetts, New Jersey, Oklahoma, Puerto Rico

Reviews

Across The Haven Detox Group locations, over 1,200 Google reviews average about 4.78 out of 5 stars.

Cost

Costs vary by your insurance benefits, level of care, and length of treatment. The Haven Detox Group is in network with many major insurers.

Additional details

See additional information on The Haven Detox Group's leadership and outcomes below.

 

Is The Haven Detox Group the right fit for you?

The Haven Detox Group offers withdrawal management and residential substance use and mental health care. Treatment commonly includes cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed approaches, and medication management. Specialized care is available for veterans.  

The Haven Detox Group may be a good fit if you…

  • Require medically assisted and monitored withdrawal management 

  • Need integrated substance use and mental health treatment

  • Are dealing with complex or persistent conditions such as mood or anxiety disorders, OCD, trauma-related conditions, psychosis, or co-occurring conditions

  • Prefer a home-like residential setting 

  • Are looking for evidence-based therapy paired with medication support when appropriate

  • Want to explore experiential brain-based therapy and genetic testing 

The Haven Detox Group may not be a good fit if you…

  • Need treatment for a child or adolescent 

  • Prefer a low-structure, self-directed approach

  • Aren’t open to therapy and medication management (when clinically appropriate)

  • Need care in a state or territory where The Haven Detox Group doesn’t currently operate

The Haven Detox Group Locations

The Haven Detox Group provides withdrawal management (detox) services across multiple regions in the U.S. and Puerto Rico. Use the list below to explore programs by location, then click through to see details for each facility.

Arizona

The Haven Detox Group — Arizona
3161 S Prosperous Pl
Green Valley, AZ 85614

View details · Get directions

Arkansas

The Haven Detox Group — West Memphis
410 S Avalon St
West Memphis, AR 72301

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The Haven Detox Group — Little Rock
5201 Stagecoach Road
Little Rock, AR 72204

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Florida

The Haven Detox Group — Florida
1325 Haverhill Road
West Palm Beach, FL 33417

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Massachusetts

The Haven Detox Group — New England
1369 Grafton Street
Worcester, MA 01604

View details · Get directions

New Jersey

The Haven Detox Group — New Jersey
6 Collier Dr
Blackwood, NJ 08012

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Oklahoma

The Haven Detox Group — Oklahoma
2130 S 85th E Ave
Tulsa, OK 74129

View details · Get directions

Puerto Rico

The Haven Detox Group — Puerto Rico
Solar 6, Carr. 2, Bo Km 117.9 Int
Aguadilla, FL 00603

View details · Get directions

The Haven Detox Group Reviews

Across The Haven Detox Group locations, over 1,200 Google reviews average about 4.78 out of 5 stars. Clients often point to supportive staff, a clean and comfortable setting, and groups that help people feel grounded early in recovery. A smaller set of reviewers say communication and certain administrative processes could be more consistent.

  • Staff & Care Experience (100% positive): Many clients describe staff as compassionate and attentive, especially during detox, and say they felt respected rather than judged. A few reviews note occasional issues with individual staff members.

  • Facility & Environment (95% positive): Reviewers frequently mention a clean, safe, comfortable space — often calling out rooms/beds, common areas, and an overall calming environment. Some suggest adding more activities or structure. 

  • Treatment Quality & Outcomes (95% positive): Clients often say groups and therapy helped them build coping skills and leave with practical tools for recovery. Some reviews mention medication or clinical follow-through could be more reliable. 

  • Support & Community (95% positive): Many reviews describe a strong peer community and feeling welcomed and heard throughout the stay. A small number highlight concerns about inconsistent support. 

  • Access & Process (80% positive): People commonly mention a smooth start to care and help coordinating next steps, including aftercare. Some reviewers report confusion around communication, insurance/billing expectations, or discharge coordination.

"Their expertise and support gave me the confidence I needed to confront my past and embrace my future."

— Former The Haven Detox Group client 

"My family really appreciated the communication."

— Former The Haven Detox Group client 

How Much Does The Haven Detox Group Cost? 

Your cost depends on your insurance benefits, level of care, and length of treatment. The Haven Detox Group is in network with many major insurers (varies by location). Most people pay far less than the posted “sticker price” once insurance is applied. 

Call your plan and the facility to confirm in-network status and any prior authorization, and request a written estimate before admission. If you’re paying out of pocket, payment assistance, a sliding fee scale, and self-pay are available.

Cost and insurance
Topic What to know
What determines cost Your plan’s deductible, copay/coinsurance, out-of-pocket max, network status, level of care, and length of treatment.
Insurance (by location) The Haven Detox Group is in network with many commercial plans. Examples include Anthem/Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Humana, AmeriHealth, Kaiser Permanente, Optum, Carelon, Health Net, Highmark, GEHA, Ambetter, WellCare, Tufts Health, and Tricare. Availability varies by site — see each location’s insurance list.
Out-of-network The Haven Detox Group locations can often accept out-of-network benefits and provide a Good Faith Estimate of your cost share.
Self-pay Available when insurance is not used; The Haven Detox Group shares a Good Faith Estimate before admission.
Financial assistance Payment assistance: ✓ • Sliding fee scale: ✓ • Free care: ✗
Get an estimate Contact The Haven Detox Group to verify benefits. You’ll receive a personalized, no-obligation Good Faith Estimate for your chosen location and level of care.

Additional details

 

Medical Leadership

Meet the clinicians guiding The Haven Detox Group’s care across all locations: 

Dr. Rostislav Ignatov, Chief Medical Officer
Dr. Rostislav Ignatov, MD
Chief Medical Officer (National)
Board-certified in General Psychiatry (ABPN) and Addiction Medicine (ABPM).
Dr. Sal Raichbach, Chief Clinical Officer
Dr. Sal Raichbach, PsyD, LCSW, CFSW
Chief Clinical Officer (National)
Over 30 years of clinical and administrative experience in behavioral health.

Looking for state-specific medical teams? See more about The Haven Detox Group's clinical leaders  here.

Patient Outcomes

All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.

99% of patients

reported satisfaction in the most recent quarter.

100% of patients

this year reported feeling safe here.

Over 80% higher treatment plan compliance

than national averages