New Season Treatment Center - New Hanover
Overview
Less than two miles from Wilmington International Airport, New Hanover Metro Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Female
- Male
Languages Served
- Spanish
- Creole
- English
Treatment
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
Special Programs
- Adult men
- Adult women
- LGBTQ
- Pregnant/postpartum
- Veterans
Flexible Take-Home Medication Options
Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.
Individual, Group, and Family Counseling
The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.
Discreet, Accessible Outpatient Care
The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible.
Community Referrals Including Housing, Food, and Employment
Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.
Client Reviews
Many clients describe supportive staff and helpful counseling, with several noting positive progress in their recovery. Some reviews raise concerns around care consistency or facility logistics.
- Staff & Care Experience (70% positive): Clients often highlight counselors and nurses as friendly, respectful, and supportive, though some mention unprofessional interactions. "Counselors are amazing and are always willing to listen and not judge."
- Treatment Quality & Outcomes (65% positive): Many reviews credit the program with helping them stabilize, regain custody, or maintain long-term recovery, while a few report struggles with medication management or inconsistent care.
- Facility & Environment: Several people appreciate quick and efficient dosing and the welcoming community feel. Others point out issues with lines. "[The] clinic is efficient, [I was] in and out quickly."
- Access & Process: Clients note reliable daily services but also mention challenges, including difficulty reaching staff by phone.
- Support & Community: A number of reviews describe strong peer support and a sense of belonging.
Cost and Insurance
Insurance Accepted
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$ - Low Cost Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
Treatment Approaches
- Anger control support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- HIV early intervention services
- Social skills training
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Community outreach and support
- Comprehensive health checkup
- Hepatitis C testing
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Room Amenities
- Air conditioned rooms
Ownership Type
- For-profit
Quality and Trust
Commission on Accreditation of Rehabilitation Facilities
CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.
Learn more
SAMHSA-certified Opioid Treatment Program
This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.
Learn morePatient Outcomes
All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.
95% of patients
stay actively engaged in their treatment plan.
98% of treatment
centers offer admissions at least five days a week so patients can start care quickly.
15% reduction in absenteeism:
take-home medication options are linked to a 15% drop in missed appointments.
71% decrease
in fentanyl use among maintenance patients since the launch of a special care program.
Reviews and Ratings
- Staff is friendly, caring, and dedicated to patient well-being.
- The clinic provides efficient services, allowing for quick visits.
- Patients report significant positive changes in their lives due to the support received.
Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.