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At a Glance
2 Accreditation(s)
Medication
Outpatient
Accepts Private Health Insurance
Accepts Public Health Insurance
Accreditations
Explore Our Facilities
Overview
New Season Treatment Center - New Hanover provides outpatient Medication-Assisted Treatment (MAT) for opioid addiction, offering methadone, buprenorphine, and Suboxone alongside individual, group, and family counseling. The center supports supervised withdrawal, health screenings, and take-home medication for eligible patients. Specialized care includes LGBTQIA+ services and treatment for pregnant individuals. Patients appreciate supportive staff and efficient service, though some report challenges with communication and medication availability. The facility offers telehealth, naloxone distribution, and primary care coordination in a confidential, accessible environment.
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Location:
1611 Castle Hayne Rd Bldg C , Wilmington, NC 28401 Directions
- Ages Served: Adults (Ages 26-64), Young Adults (Ages 18-25)
- Genders Accepted: Female, Male
- Detox For: Opioids
- Available Services: Recovery support services, Treats opioid use disorder
- Special Programs: Adult men, Adult women, LGBTQ, Pregnant/postpartum, Veterans
- Languages Served: Spanish, Creole, English
Comprehensive Opioid Addiction Treatment
- Counseling Services
- Supervised Withdrawal Services
Convenient & Confidential Outpatient Care
- Outpatient setting allows patients to continue work, school, and daily responsibilities
- Coordination with primary care and mental health services
- Assistance with additional recovery resources
Take-Home Medication Program
- Available for eligible patients who specific progress criteria
- Helps reduce the burden of frequent visits
Overdose Prevention - NARCAN® Distribution Site
- Free access to NARCAN® (naloxone) for opioid overdose reversal
- Training available for patients and family members
Specialized Care for Certain Groups
- LGBTQIA+ inclusive services
- All-gender bathrooms are available
- Staff is trained in LGBTQIA+ healthcare needs
- Non-discrimination policies include gender identity and sexual orientation
- Intake forms collect gender identity and pronouns
- Treatment for pregnant & postpartum women
Amenities & Experience
Facility Features:
- Handicap accessible
- LGBTQIA+ friendly environment with trained staff
Telehealth Services Available:
- Video conferencing
- Audio conferencing
- Messaging services
- App-based treatment support
Interpreting services available for non-English speakers
Target Audience
- Adults struggling with opioid addiction (prescription opioids, heroin, fentanyl, etc.)
- Individuals seeking outpatient treatment while maintaining daily responsibilities
- Patients needing long-term maintenance therapy with methadone or buprenorphine
- Those requiring medically supervised detox
- LGBTQIA+ individuals seeking inclusive addiction treatment
- Pregnant or postpartum women needing opioid use disorder treatment
Multidisciplinary Medical Team
- Doctor-led team specializing in opioid addiction recovery
- Licensed counselors and medical professionals oversee patient treatment
- Comprehensive approach combining medical care, therapy, and case management
Patient Reviews
- Supportive Staff
- Many patients praise counselors and nurses for being kind, helpful, and supportive.
- Several mention specific staff members who provided exceptional care.
- Efficient Service
- Some patients appreciate the quick check-in and dosing process.
- Positive Impact on Recovery
- Several reviewers credit the clinic with helping them achieve long-term sobriety.
- Some mention that treatment helped them regain custody of their children.
- Concerns About Staff Professionalism
- A few reviews describe negative interactions with certain medical staff.
- Some report feeling dismissed or treated unprofessionally.
- Facility and Operations Issues
- Some patients mention difficulties with contacting the clinic by phone.
- A few express concerns about holiday hours and staffing challenges.
- Medication Availability and Quality
- Some patients are dissatisfied with the type of methadone provided.
- A few note differences in medication quality compared to other clinics.
- Mixed Opinions on Safety Precautions
- One reviewer noted that COVID-19 protocols could have been improved.
Insurance Accepted
Private
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- United Medical Resources (UMR)
- Other Private Insurance
Public
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
| Provided | Not Provided | |
|---|---|---|
| Free | ||
| Payment assistance | ||
| Sliding fee scale |
Treatment
Treatment Setting
- Outpatient
- Telemedicine
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
Treatment Approaches
- Anger control support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- HIV early intervention services
- Social skills training
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Community outreach and support
- Comprehensive health checkup
- Hepatitis C testing
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Medication-Based Treatments
- Methadone
- Buprenorphine (any)
- Buprenorphine with naloxone
Amenities and Experiences
Room Amenities
- Air conditioned rooms
Ownership Type
- For-profit