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At a Glance
2 Accreditation(s)
Medication
Outpatient
Accepts Private Health Insurance
Accepts Public Health Insurance
Accreditations
Explore Our Facilities
Overview
Near New Hope Road, Gastonia Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.
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Location:
1455 E. Franklin Blvd. , Gastonia, NC 28054 Directions
- Ages Served: Adults (Ages 26-64), Young Adults (Ages 18-25)
- Genders Accepted: Female, Male
- Detox For: Opioids
- Available Services: Transitional services, Recovery support services, Treats opioid use disorder
- Special Programs: Adult men, Adult women, LGBTQ, Veterans
- Languages Served: Spanish, Creole, English
Flexible Take-Home Medication Options
Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.
Individual, Group, and Family Counseling
The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.
Discreet, Accessible Outpatient Care
The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.
Community Referrals Including Housing, Food, and Employment
Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.
Client Reviews
Clients often praise the counselors, nurses, and supportive staff, but many also point to frequent turnover, inconsistent rules, and long wait times. Experiences range from life-improving care to frustration with daily operations.
- Staff & Care Experience (65% positive): Many clients highlight caring counselors and nurses who go above and beyond, though frequent staff changes disrupt continuity. "They treat you like the human being you are not a number."
- Treatment Quality & Outcomes (55% positive): Several people credit the program with helping them achieve sobriety, while others feel inconsistent standards and policy shifts have undermined their progress.
- Access & Process (40% positive): Some appreciate efficient visits and supportive dosing, but many report long waits, strict callback rules, and scheduling issues that interfere with work and stability.
- Facility & Environment: The clinic is generally described as clean and organized, but clients note times of understaffing and long lines that affect the experience.
Insurance Accepted
Private
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- Other Private Insurance
Public
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
| Provided | Not Provided | |
|---|---|---|
| Free | ||
| Payment assistance | ||
| Sliding fee scale |
Treatment
Treatment Setting
- Outpatient
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
Treatment Approaches
- Cognitive behavioral therapy (CBT)
- Matrix Model program
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
Counseling and Education
- Group therapy
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Comprehensive health checkup
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Medication-Based Treatments
- Methadone
- Buprenorphine with naloxone
- Buprenorphine without naloxone
Amenities and Experiences
Room Amenities
- Air conditioned rooms
Setting
- City
Policies
- No smoking allowed
- No vaping allowed
Ownership Type
- For-profit