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New Season Treatment Center - Fayetteville

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At a Glance

3 Accreditation(s)

Medication

Outpatient

Accepts Private Health Insurance

Accepts Public Health Insurance

Accreditations

Commission on Accreditation of Rehabilitation Facilities SAMHSA-certified Opioid Treatment Program

Explore Our Facilities

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Patient Reviews

Many patients describe positive, life-changing experiences, praising compassionate staff and quick intake processes. However, several reviews highlight some concerns, including false positive drug tests, lack of available nurses, poor communication, and staff turnover. Some patients express administrative and medication access delays. Overall, patients seem to have mixed experiences.

Insurance Accepted

Private

  • Anthem
  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Kaiser Permanente
  • Optum
  • UnitedHealthcare
  • Ambetter
  • AmeriHealth
  • TriWest
  • Other Private Insurance

Public

  • Medicare
  • Medicaid
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.

Financial Assistance

Provided Not Provided
Free
Payment assistance
Sliding fee scale

Treatment

Treatment Setting

  • Outpatient
  • Telemedicine
  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • 12-step program support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • HIV early intervention services
  • Social skills training
  • Suicide prevention support

Counseling and Education

  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Medication-Based Treatments

  • Methadone
  • Buprenorphine (any)
  • Buprenorphine with naloxone
  • Buprenorphine without naloxone

Other Conditions Treated

  • Anxiety
  • Chronic pain
  • Trauma

Amenities and Experiences

Activities

  • AA/NA Meetings
  • Job training

Setting

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Reviews

Summary

(38)
  • Patients report life-changing experiences and successful recoveries thanks to the center's support.
  • The new program director, Melissa, has significantly improved the intake process and overall patient satisfaction.
  • Counselors and staff are praised for their compassion, professionalism, and dedication to helping patients succeed.
New Season Treatment Center - Fayetteville

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