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At a Glance
2 Accreditation(s)
Medication
Inpatient
Outpatient
Accepts Private Health Insurance
Accepts Public Health Insurance
Accreditations
Explore Our Facilities
Overview
A few miles from Charlotte Douglas International Airport, Charlotte Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.
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Location:
3315 Wilkinson Blvd , Charlotte, NC 28208 Directions
- Ages Served: Adults (Ages 26-64), Young Adults (Ages 18-25)
- Genders Accepted: Female, Male
- Detox For: Opioids
- Available Services: Transitional services, Recovery support services, Treats opioid use disorder
- Special Programs: Adult men, Adult women, LGBTQ, Pregnant/postpartum, Veterans
- Languages Served: Spanish, Creole, English
Flexible Take-Home Medication Options
Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.
Individual, Group, and Family Counseling
The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.
Discreet, Accessible Outpatient Care
The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible.
Community Referrals Including Housing, Food, and Employment
Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.
Patient Reviews
Patient reviews for New Season Charlotte Treatment Center are mixed. Many patients express deep gratitude for supportive counselors and credit the clinic with life-changing recovery support. Several describe staff as friendly and caring, especially during early treatment stages. However, common criticisms include long wait times, technical issues, rundown facilities, and inconsistency with staff interactions.
Insurance Accepted
Private
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- Other Private Insurance
Public
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
| Provided | Not Provided | |
|---|---|---|
| Free | ||
| Payment assistance | ||
| Sliding fee scale |
Treatment
Treatment Setting
- Residential inpatient
- Outpatient
- Telemedicine
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
Treatment Approaches
- Substance use counseling
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Comprehensive health checkup
- Hepatitis C testing
- Substance use assessment
- Testing for HIV
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Medication-Based Treatments
- Methadone
- Buprenorphine with naloxone
- Buprenorphine without naloxone
Amenities and Experiences
Room Amenities
- Air conditioned rooms
Setting
- City
Policies
- No smoking allowed
- No vaping allowed
Ownership Type
- For-profit
Reviews
Summary
- Staff members are described as compassionate and dedicated, providing excellent support.
- Counselors like Renee are noted for their attentiveness and non-judgmental approach.
- Clients appreciate the welcoming atmosphere and the effective recovery programs offered.