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Hickory Metro Treatment Center

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Overview

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Right off of Interstate-40, Hickory Metro Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.

Address

1152 Lenoir Rhyne Boulevard SE
Hickory, NC 28602

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Spanish
  • Creole
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Adult men
  • Adult women
  • LGBTQ
  • Pregnant/postpartum
  • Veterans

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Client Reviews

Clients often highlight the supportive staff and positive impact of treatment at Hickory Metro Treatment Center. Many describe caring counselors, efficient dosing, and a welcoming environment. Some mention concerns about wait times, costs, or communication.

  • Staff & Care Experience (80% positive): Many reviews praise the staff as compassionate and respectful. Nurses are noted for their professionalism. "They are very caring and they have a nonjudgmental team!"
  • Treatment Quality & Outcomes (85% positive): Several people credit the program and medications for long-term recovery. Clients mention strong counseling support. "This place saved my life. If it weren't for this place I would be dead from a drug overdose."
  • Access & Process: Many clients appreciate short wait times and smooth admissions, though a few mention long intake processes or delays. Some also raise concerns about billing practices or daily costs.
  • Facility & Environment: Reviewers note a clean clinic that feels welcoming. A few long-time clients compare it favorably to nearby programs, citing shorter waits and a more organized atmosphere. "I am clean and love how well run the place is."
  • Support & Community: Some describe counselors offering encouragement through difficult times. Others mention the value of being known personally rather than treated “like a number.” "They are like family... the staff are people you can really depend on."

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Optum
  • UnitedHealthcare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$$ - Moderate Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • 12-step program support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Social skills training

Counseling and Education

  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Room Amenities

  • Air conditioned rooms

Settings

  • City

Policies

  • Allows internet access
  • Allows pets
  • No smoking allowed
  • No vaping allowed

Ownership Type

  • For-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

SAMHSA-certified Opioid Treatment Program

This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.

Learn more

Patient Outcomes

All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.

95% of patients

stay actively engaged in their treatment plan.

98% of treatment

centers offer admissions at least five days a week so patients can start care quickly.

15% reduction in absenteeism:

take-home medication options are linked to a 15% drop in missed appointments.

71% decrease

in fentanyl use among maintenance patients since the launch of a special care program.


Reviews and Ratings

(39)
  • Staff are described as friendly, supportive, and caring, creating a welcoming environment.
  • Patients appreciate the efficient intake process and the clinic's commitment to helping individuals overcome addiction.
  • The facility is recognized for its non-judgmental approach and the strong relationships built between staff and patients.
Hickory Metro Treatment Center
Call 844-733-6743

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.