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Covington Metro Treatment Center

Accepting Clients
In Crisis?

Overview

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Located near the Westside community, Covington Metro Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.

Address

1450 Madison Avenue
Covington, KY 41011

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Spanish
  • Creole
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Adult men
  • Adult women
  • Pregnant/postpartum
  • Veterans

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Client Reviews

Client feedback is mixed. Many highlight caring staff, supportive counselors, and real recovery progress, while others note challenges with dosing schedules, take-home policies, and management responsiveness.

  • Staff & Care Experience (85% positive): Most clients praise the staff for being kind, respectful, and genuinely invested in recovery. Counselors are described as easy to talk to and encouraging. "They treat you like a person, not just a number."
  • Treatment Quality & Outcomes (90% positive): Several reviews credit the clinic with changing lives, supporting sobriety, and helping people return to stability, housing, and employment. "Methadone saved my life!"
  • Access & Process (45% positive): Recurring feedback includes dosing hours that conflict with work schedules, long wait times, and difficulty earning take-home doses. Some also mention being shifted between multiple counselors.
  • Facility & Environment (70% positive): While some express short wait times, a clean and welcoming environment, and feeling safe inside the clinic. Others, however, point to room for improvement with upkeep around the outside of the facility.
  • Leadership & Management (40% positive): While some appreciate the director’s efforts, others ask leadership to be more helpful and available to clients, with calls for stronger accountability.

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Cigna
  • Humana
  • Optum
  • UnitedHealthcare
  • Ambetter
  • CareSource
  • Molina Healthcare
  • WellCare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • Group therapy
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • AA/NA Meetings

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

SAMHSA-certified Opioid Treatment Program

This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.

Learn more

Patient Outcomes

All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.

95% of patients

stay actively engaged in their treatment plan.

98% of treatment

centers offer admissions at least five days a week so patients can start care quickly.

15% reduction in absenteeism:

take-home medication options are linked to a 15% drop in missed appointments.

71% decrease

in fentanyl use among maintenance patients since the launch of a special care program.


Reviews and Ratings

(65)
  • Staff is described as caring, supportive, and genuinely invested in patient recovery.
  • Patients report short wait times and a welcoming environment that fosters healing.
  • The clinic is recognized for its effective treatment programs and positive impact on lives.
Covington Metro Treatment Center
Call 844-733-6743

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.