Impact Wellness Network: Reviews, Insurance, Locations

Is Impact Wellness Network the right fit for you?

Impact Wellness Network offers a full continuum of substance use, mental health, and co-occurring care for adults, with step-down options across multiple locations. Treatment commonly includes cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed therapy, psychiatric care, and medication management when appropriate. Some locations offer animal-assisted therapy, wilderness experiences, and sober living connections. 

Impact Wellness Network may be a good fit if you…

• Need a full continuum of substance use treatment with a clear step-down plan and ongoing support

• Want integrated care for co-occurring mental health conditions, including psychiatric care and medication management when appropriate 

• Prefer evidence-based therapy combined with holistic and experiential approaches

• Are looking for trauma-informed therapy as part of your care plan

• Value family involvement and education

Impact Wellness Network may not be a good fit if you…

• Need acute hospital-level care or intensive medical services

• Are seeking an adolescent-specific treatment program

• Prefer a self-directed approach with minimal structure 

• Aren’t open to therapy and group participation

• Want care in a state where Impact Wellness Network doesn’t currently operate

Impact Wellness Network Reviews

Across Impact Wellness Network locations, over 1,550 Google reviews average about 4.78 out of 5 stars. Clients most often describe supportive staff and practical, skills-focused programming. A smaller set of reviews points to opportunities to improve communication and clarity during intake and coordination. 

• Treatment Quality & Outcomes (95% positive): Many clients say groups and counseling helped them build practical tools for recovery and mental health, with a structured approach that supports real progress over time. 
• Staff & Care Experience (95% positive): Reviews frequently highlight caring, respectful staff — especially counselors and nursing/support teams — who check in, encourage follow-through, and help clients feel safe.
• Facility & Environment (90% positive): Clients often mention a clean, comfortable setting and helpful amenities, with food and daily comfort contributing to a more manageable stay.
• Support & Community (90% positive): Many reviewers appreciate a strong peer culture and ongoing alumni connection that helps people stay engaged and supported after discharge.
• Access & Process (40% positive): Several clients describe a smooth intake, while others wish for more transparency around policies or finances. 

How Much Does Impact Wellness Network Cost?

Your cost depends on your insurance benefits, level of care, and length of treatment. Impact Wellness Network is in network with many major insurers (varies by location). Most people pay far less than the posted “sticker price” once insurance or financial assistance is applied.

Call your plan and the facility to confirm in-network status and any prior authorization, and request a written estimate before admission. If you’re paying out of pocket, self-pay is available.

Additional details

Medical Leadership

Impact Wellness Network’s clinical leadership team guides treatment standards and care quality across locations, supporting evidence-based and coordinated care nationwide.

Carson McCall, Ph.D., LPCC-S, LCADC, LPC, LMHC, LCAC, LPCC, CCMHC

Chief Clinical Officer

Hailie Kennedy, LPCC-S, LCADCA, LPCC, LICDC, LPC

Executive Director of Training Services

Alaina “Lainie” Woosley, LPCC, LPC, NCC

Executive Director of Family Services