New Season Treatment Center - West Palm Beach

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Intensive Outpatient Program (IOP)

The center’s IOP program offers treatment lasting at least six weeks. Services include education focusing on physical and emotional health, activities designed around recovery and resilience, and practical tools for the client’s family members and loved ones. This program is a good fit for individuals who require intensive support on an outpatient basis.

Client Reviews

Many clients report that the program has helped them stabilize and build healthier lives. Several note concerns about wait times, inconsistent communication, and leadership.

• Staff & Care Experience (65% positive): Many describe counselors and nurses as respectful, empathetic, and invested in client success. A few felt dismissed by certain staff members. "The staff and doctors here are amazing."
• Treatment Quality & Outcomes (70% positive): Multiple clients credit the program with supporting their sobriety. Some express worry that inconsistent clinical oversight affects continuity of care. "Methadone saved my life and I’m forever grateful."
• Access & Process: Experiences with admissions, scheduling, and dosing are mixed. Several clients appreciate smooth daily routines, while others report long lines, delays, or difficulties resolving insurance and billing issues. "Wait times are usually minimal and the employees are usually polite."
• Facility & Environment: Reviews often mention the center being clean and professional, though some clients report overcrowding and limited nurse coverage.
• Support & Community: Many highlight finding encouragement from long-term staff. Others caution that high staff turnover disrupts consistency.