New Season Treatment Center - Duval

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Intensive Outpatient Program (IOP)

The center’s IOP program offers treatment lasting at least six weeks. Services include education focusing on physical and emotional health, activities designed around recovery and resilience, and practical tools for the client’s family members and loved ones. This program is a good fit for individuals who require intensive support on an outpatient basis.

Client Reviews

Clients share both gratitude for supportive staff and life-changing treatment, while also raising concerns about long waits, counselor turnover, and billing issues.

• Treatment Quality & Outcomes (65% positive): Many credit the program with rebuilding their lives, though a few felt unsupported when financial or administrative barriers got in the way. "This place saved my life."
• Staff & Care Experience (55% positive): Clients often praise compassionate nurses and counselors. Some describe high turnover and inconsistent support. "The staff has ALWAYS been patient."
• Access & Process (40% positive): Several clients value the clean, organized setting, but wait times, insurance disputes, and problems with guest dosing were noted as frustrations.
• Facility & Environment: Some reviews highlight a welcoming atmosphere. Others note issues like incorrect posted hours or the need for more professional oversight.
• Support & Community: A number of people mentioned encouragement from peers and alumni connections, while others wished for stronger accountability and leadership involvement.