Hazelden Betty Ford: Reviews, Insurance, Locations

Is Hazelden Betty Ford the right fit for you?

Hazelden Betty Ford offers a full continuum of substance use and co-occurring mental health treatment for adolescents and adults. Treatment commonly includes individual, group, and family therapy delivered by multidisciplinary teams, medications for addiction treatment (MAT) for opioid use disorder, and long-term recovery support.

Hazelden Betty Ford may be a good fit if you…

• Want a full continuum of substance use and co-occurring mental health care, including virtual options
• Prefer treatment delivered by a multidisciplinary team (medical, psychiatric, and clinical) with individualized care planning
• Are seeking specialized programming (teens, young adults, older adults, professionals, opioid addiction support)
• Value ongoing recovery supports such as coaching, family services, and continuing care resources

Hazelden Betty Ford may not be a good fit if you…

• Need emergency or hospital-based stabilization for an acute medical or psychiatric crisis
• Are looking for a self-directed approach without structured therapy, group programming, and care-team involvement
• Aren’t open to therapy and medication management (when clinically appropriate)
• Want in-person treatment in a region without a Hazelden Betty Ford center

Hazelden Betty Ford Reviews

Across Hazelden Betty Ford locations, over 440 Google reviews average about 4.14 out of 5 stars. Clients frequently describe caring staff, strong peer support, and meaningful mental health care, especially in residential and outpatient programs. Some reviews note concerns about insurance, medication management, program structure, and communication.

• Staff & Care Experience (75% positive): Many clients say counselors, nurses, and support staff are compassionate, attentive, and genuinely invested in recovery. A few reviewers describe issues with individual staff members or wanted more one-on-one time. 
• Treatment Quality & Outcomes (70% positive): Clients often credit the program with life-improving insight, practical coping skills, and sustained sobriety. Others say the model and 12-step approach didn’t meet their individual needs. 
• Support & Community (80% positive): Peer connection, group therapy, and alumni or step-down programs are frequently described as motivating and stabilizing. 
• Facility & Environment (85% positive): Many reviews highlight clean campuses, calm surroundings, quality food, and a structured environment that feels safe. A few mention concerns about room assignments, amenities, or policy restrictions. 
• Access & Process (55% positive): Several clients appreciate smooth admissions, insurance coordination, and options like virtual IOP. Others report issues with billing, dietary accommodations, or program changes. 

How Much Does Hazelden Betty Ford Cost?

Your cost depends on your insurance benefits, level of care, and length of treatment. Hazelden Betty Ford is in network with many major insurers (varies by location). Most people pay far less than the posted “sticker price” once insurance is applied. 

Call your plan and the facility to confirm in-network status and any prior authorization, and request a written estimate before admission. If you’re paying out of pocket, self-pay is available.

Additional details

Medical Leadership

Meet the clinicians guiding Hazelden Betty Ford’s care across all locations: