New Season Treatment Center - Jacksonville

Flexible Take-Home Medication Options

Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.

Individual, Group, and Family Counseling

The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.

Discreet, Accessible Outpatient Care

The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.

Community Referrals Including Housing, Food, and Employment

Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.

Intensive Outpatient Program (IOP)

The center’s IOP program offers treatment lasting at least six weeks. Services include education focusing on physical and emotional health, activities designed around recovery and resilience, and practical tools for the client’s family members and loved ones. This program is a good fit for individuals who require intensive support on an outpatient basis.

Client Reviews

Clients describe New Season Treatment Center – Jacksonville as a supportive place where many feel staff genuinely care and long-term recovery is possible. While most feedback is strongly positive, some raise concerns about policies and consistency of care.

• Staff & Care Experience (80% positive): Many highlight counselors by name, praising their compassion and steady encouragement. Some note staff “go out of their way to help.” A few mention inconsistent counselor changes or less supportive experiences. "The staff and nurses are the greatest!!! Hands down."
• Treatment Quality & Outcomes (75% positive): Long-term clients credit the clinic with saving or transforming their lives, helping them stabilize and taper successfully. Some, however, warn about dose challenges or difficulty discontinuing medication. "This place saved my life. Almost down to a single digit dose."
• Access & Process: Many report efficient check-ins and short wait times, especially after recent improvements. Others describe frustrating delays, strict dosing rules, or policy changes that caused setbacks.
• Facility & Environment: Several mention a cleaner, more structured space with expanded dosing hours and diverse, professional staff. A few describe crowded mornings or occasional administrative issues.
• Support & Community: Clients value peer encouragement, family involvement, and alumni support, noting a genuine sense of care. Some describe counselors working closely with families or partners to strengthen recovery.