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Washburn House

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Overview

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Residential and outpatient substance use and mental health care with detox, substance-specific recovery, and gender-specific groups. During outpatient programs, optional sober living accommodations are provided in a historic building. Evidence-based therapy and 12-step work are paired with holistic and experiential methods like chiropractic care, yoga, massage therapy, painting, poetry, music, and outdoor group activities. Clients also participate in life skills education such as cooking classes and budgeting. Program graduates can become part of a lifelong alumni community. Washburn House accepts private insurance, Medicaid, and self-pay.

Address

1183 Main St
Worcester, MA 01603

Directions

Ages Served

  • None listed

Genders Accepted

  • None listed

Languages Served

  • English

Treatment

  • None listed

Special Programs

  • None listed

Full continuum of substance use and co-occurring mental health care

Washburn House offers medical withdrawal management (detox), residential care, day and half-day outpatient treatment, and extended care with sober living options. Having all these care levels in one location can facilitate smoother transitions for clients as they progress in their recovery or face potential setbacks. Programs can address both substance use and co-occurring mental health conditions simultaneously.

Substance-specific, gender-specific programs

Treatment is substance specific, with recovery programming for alcohol, opiates, methamphetamines, benzodiazepines, and more. This can help tailor care plans to the specific challenges that each substance can bring. Clients can also participate in gender-specific groups, as some people may feel safer and more willing to share in these environments. Each client’s treatment pathway can be adapted to their unique needs.

Therapies and life skills

Evidence-based therapies used by clinicians include cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and motivational interviewing (MI). These are blended with yoga, art and music therapy, mindfulness, journaling, and recreational therapies including outdoor group activities. This combination can help clients get to the root of their substance use and begin to work through it while learning to manage stress and regulate their emotions. The program also provides skills training essential for everyday life, such as education on nutrition, sleep, budgeting, and managing cravings.

Aftercare and alumni program

Discharge planning starts early in treatment so clients can be prepared for the next level of care and for eventual independent living once they are ready. This includes relapse prevention and learning to safely respond to crisis situations. Family members can be involved in this process if the client desires. When clients finish formal treatment, they can become part of the center’s Rooted Alumni Program. This program hosts sober social events and outings, community activities, and opportunities to volunteer. It also connects clients to ongoing mentorship to support their long-term recovery.

Client reviews

Reviews most often highlight caring staff, useful recovery programming, a supportive community, and a generally comfortable environment. A small share of the review set describes issues with communication, staffing, aftercare coordination, or amenities.

  • Staff & care experience (95% positive): Reviewers frequently describe staff as compassionate, knowledgeable, respectful, and willing to help. Many also value staff members who bring personal recovery experience. “The staff are fantastic.”
  • Treatment quality & outcomes (95% positive): Clients often say groups, counseling, relapse-prevention education, and practical recovery tools helped them build stability and continue their recovery. Many describe the program as meaningful. “The program really helped me to put my life into perspective and get my recovery back on track.”
  • Facility & environment (95% positive): Reviews commonly praise the setting. “It's clean and comfortable.”
  • Support & community (95% positive): Clients frequently mention encouragement from peers, a sense of belonging, and continued connection through alumni activities. “They have built an amazing alumni program.”
  • Access & process (80% positive): Reviewers often praise help with resources and planning for continued treatment. A few reviewers noted communication gaps or issues with arranging aftercare placement. “The transition from detox to CSS then IOP sober living was effortless and effective.”

Facility transparency

  • Verified by Start Your Recovery: On July 18, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • Cigna
  • ComPsych
  • Optum
  • UnitedHealthcare
  • Tufts Health

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Other Conditions Treated

  • ADHD & ADD
  • Anger
  • Anxiety
  • Bipolar disorder
  • Codependency
  • Depression
  • Grief and loss
  • Obsessive Compulsive Disorder (OCD)
  • Post Traumatic Stress Disorder
  • Stress
  • Trauma

Amenities and Experiences

Amenities

  • Massage
  • Access to nature
  • Gardens
  • Outdoor relaxation lounge
  • Relaxation lounge
  • Walking paths

Room Amenities

  • Air conditioned rooms
  • Outdoor space
  • Private bathroom
  • Private rooms
  • Shared room options

Activities

  • Art therapy
  • Games
  • Movies
  • Music therapy
  • Yoga
  • Culinary workshops
  • Gender-specific support groups
  • Job training
  • Life skills workshops
  • Offsite outings
  • Spiritual or faith-based services
  • Volunteering opportunities

Settings

  • City

Reviews and Ratings

(520)
Washburn House
Call 888-891-9808

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.