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At a Glance
1 Accreditation(s)
Medication
Inpatient
Accepts Private Health Insurance
Accepts Public Health Insurance
Accreditations
Explore Our Facilities
Overview
The Haven Detox – New England, in Worcester, MA, provides 24/7 medically-supervised detox and residential treatment, with medication-assisted treatment (MAT) options. Clients receive tailored addiction treatment plans based on their needs, including dual diagnosis. Inpatient clients are provided with chef-prepared meals, shared living accommodations, toiletries, and plenty of indoor and outdoor gathering space to relax, recreate, and support one another. The home-like atmosphere and support team aim to ease clients’ symptoms of withdrawal and produce a more comfortable recovery experience.
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Location:
1369 Grafton St , Worcester, MA 01604 Directions
- Ages Served: Adults (Ages 26-64), Young Adults (Ages 18-25)
- Genders Accepted: Female, Male
- Detox For: Opioids, Alcohol, Benzodiazepines, Cocaine, Methamphetamines
- Available Services: Transitional services, Recovery support services, Treats alcohol use disorder, Treats opioid use disorder, Mental health treatment
- Special Programs: Service members, Adult men, Adult women, Past domestic violence, Mental health disorders, Veterans
- Languages Served: Spanish, English
Comfortable Atmosphere for Detox and Residential Treatment
- The light, coastal design of shared bedrooms and cozy gathering spaces create a home-like setting during this phase of recovery.
- Games like air hockey and foosball, as well as large, open-concept outdoor spaces with furniture for lounging help facilitate downtime and peer support.
- Toiletries, linens, and chef-prepared meals are provided to clients in detox and residential treatment.
Tailored Addiction Treatment
- Treatment options include medical detox, inpatient treatment, dual diagnosis, and holistic therapies, with treatment plans varying based on each client’s unique situation.
- Medication-Assisted Treatment (MAT) available to help alleviate the symptoms of withdrawal.
- Supervised detox and 24-hour access to nurses and doctors to help prevent and treat any complications that may arise during residential treatment.
Multidisciplinary Staff
- Medical staff can prescribe and manage clients’ medications during detox and residential treatment.
Patient Reviews
- Caring Staff – Many patients praised staff for being compassionate and supportive.
- Effective Detox – Medical supervision and medication management helped most patients through withdrawal.
- Clean & Comfortable Facility – Modern rooms, TVs, and well-maintained spaces were frequently mentioned.
- High-Quality Food – Many highlighted delicious meals and 24/7 snack availability.
- Mixed Mental Health Support – Some found therapy helpful, while others reported issues with medication delays.
- Aftercare Planning – Some praised follow-up care, while others felt unsupported post-treatment.
- Billing & Insurance Issues – A few patients reported unexpected costs and insurance disputes.
- Strict Policies – Limited phone access and strict visitor rules were concerns for some.
- Safety & Security – Mixed reports on staff intervention in patient conflicts.
- Overall Experience – Many recommend The Haven for detox, while some had concerns about mental health services.
Insurance Accepted
Private
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- Other Private Insurance
Public
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
| Provided | Not Provided | |
|---|---|---|
| Free | ||
| Payment assistance | ||
| Sliding fee scale |
Treatment
Treatment Setting
- Residential inpatient
- Detox
- Residential detoxification
- Short-term residential
Treatment Approaches
- 12-step program support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- Mental health support
Counseling and Education
- Family therapy
- Group therapy
- One-on-one counseling
- Substance use education
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Post-discharge follow-up
Testing & Pre-Treatment
- Mental health assessment
- Mental health screening
- Substance use assessment
- Substance use screening
Medication-Based Treatments
- Methadone
- Buprenorphine with naloxone
- Buprenorphine without naloxone
- Clonidine
- Medication for mental disorders
Other Conditions Treated
- ADHD & ADD
- Anger
- Anxiety
- Bipolar disorder
- Chronic pain
- Codependency
- Depression
- Grief and loss
- Personality disorders
- Post Traumatic Stress Disorder
- Schizophrenia
- Stress
- Trauma
Amenities and Experiences
Amenities
- Access to nature
Room Amenities
- Air conditioned rooms
- Bathroom essentials
- Housekeeping
- Outdoor space
- Private bathroom
- Private rooms
- Shared bathroom
- TV
Activities
- AA/NA Meetings
- Yoga
Setting
- City
Policies
- Vaping allowed in designated areas
Ownership Type
- For-profit