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Wholeview Wellness

Accepting Clients
In Crisis?

Overview

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Flexible outpatient addiction treatment with in-person, virtual, and hybrid intensive outpatient (IOP) services designed to fit around life's responsibilities. Treatment includes personalized care plans, weekly counseling, medication management, trauma-focused treatment, and various specialized evidence-based group therapies. Clients can access therapies like dialectical behavior therapy (DBT) and acceptance and commitment therapy (ACT). Mindfulness practices are also offered as part of treatment. Family therapy, peer support, and structured aftercare are in place to help with long-term recovery. This facility accepts private insurance, Medicaid for the virtual program, and self-pay options.

Address

369 Lexington Avenue, Suite 14-A
New York, NY 10017

Directions

Ages Served

  • Seniors (Ages 65+)
  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Adult men
  • Court referrals
  • LGBTQ
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • Pain management
  • Seniors

Flexible outpatient care with personalized care plans

This outpatient-only program begins with an in-depth evaluation and collaborative treatment planning. Clients have the opportunity to work alongside their therapist to identify and plan for personalized recovery goals. The intensive outpatient program includes weekly individual counseling and group therapy. Family and couples therapy can also be included when determined to be appropriate. Care is available in person, virtually, or through a hybrid approach.

Specialized skills-based group programming

The facility offers skills-based group programming throughout the week. Groups take place Monday through Saturday. Morning, afternoon, and evening options are available to provide flexibility for attending treatment. Clients participating in IOP can expect three hours of group therapy three to five days a week in addition to an individual therapy session that takes place each week. Group types vary but can include DBT, ACT, trauma recovery, relapse prevention, mentalization, emotion regulation, the community reinforcement approach (CRA), and others.

Dedicated trauma recovery programming

In addition to addiction-focused intensive outpatient treatment, the facility offers a dedicated Trauma Recovery IOP. Programs for this may include eye movement desensitization and reprocessing (EMDR), cognitive processing therapy (CPT), accelerated resolution therapy (ART), somatic experiencing, trauma processing, and mindfulness practices. The facility also offers specialized support groups for LGBTQIA+ individuals and people of color within the greater trauma program.

Ongoing recovery support

Clients can receive continued recovery support after completing formal treatment through an aftercare program that steps down over time. This includes staying connected to therapists, peer supports, and the recovery community while also building personal networks through mutual-help groups, hobbies, athletics, and community involvement. Relapse prevention planning is a part of aftercare to help clients navigate future independence.

Client reviews

Reviews for Wholeview are largely positive and frequently highlight knowledgeable clinicians, evidence-based therapy, and meaningful improvements in recovery and mental health. Many reviewers describe long-term benefits from individual and group therapy.

  • Treatment quality & outcomes (95% positive): Most reviewers describe significant improvements in recovery, anxiety, addiction, and overall quality of life, often crediting evidence-based therapies and skilled clinicians with helping them achieve lasting change. "The care at Wholeview is second to none."
  • Staff & care experience (90% positive): Many clients praise therapists and psychologists as compassionate, knowledgeable, and deeply invested in their care. "Caring and compassionate therapists."
  • Support & community (100% positive): Reviewers consistently highlight the value of group therapy, peer support, and a welcoming therapeutic community. Family members also describe feeling supported and included throughout treatment. "The group at any given time serves as a community."
  • Facility & environment: Reviewers describe a welcoming, comfortable office that helped them feel at ease from their first visit. "From the moment I entered Wholeview's beautiful office I felt welcomed and comfortable."

Facility transparency

  • Verified by Start Your Recovery: On July 3, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

Cost and Insurance

Insurance Accepted

  • Carelon
  • UnitedHealthcare
  • EmblemHealth
  • Fidelis Care
  • Healthfirst
  • MVP Health Plan
  • MetroPlus Health Plan
  • Molina Healthcare
  • Other Private Insurance
  • Medicaid
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Room Amenities

  • Internet access

Settings

  • City

Policies

  • Allows cell phones
  • Allows internet access
  • No smoking allowed
  • No vaping allowed

Ownership Type

  • For-profit

Reviews and Ratings

(23)
  • Compassionate and knowledgeable therapists are consistently highlighted by clients.
  • The facility offers evidence-based treatment programs that lead to significant improvements in mental health.
  • Clients appreciate the welcoming environment and the personalized attention they receive during therapy sessions.
Wholeview Wellness
Call 212-204-8430

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.