Concord Metro Treatment Center
Overview
Situated on a green, tree-lined lawn with access to public transportation, Concord Metro Treatment Center is part of New Season, a nationwide treatment network providing comprehensive outpatient care designed to support opioid recovery. The center’s flexible programs allow clients to continue their daily activities while receiving care. Services include medications for addiction treatment (MAT), with options such as methadone, buprenorphine and Suboxone, to address withdrawal and cravings. Licensed counseling services are integrated into care plans and clients who reach certain milestones in their recovery can receive take-home medications.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Female
- Male
Languages Served
- Spanish
- Creole
- English
Treatment
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
Special Programs
- Adult men
- Adult women
- Pregnant/postpartum
- Veterans
Flexible Take-Home Medication Options
Clients who meet certain criteria in their recovery process can become eligible to bring doses of their prescribed medications home with them. This flexibility is a benefit for clients managing childcare, job obligations, and other responsibilities. Eligibility is determined on a case-by-case basis through a structured system that tracks factors such as scheduled meeting attendance, behavior, and safety.
Individual, Group, and Family Counseling
The center employs licensed counselors who provide evidence-based care for individuals, groups, and families. These services are flexible and include both in-person and telehealth options, allowing clients to more easily fit sessions into their schedules. Counseling is integrated with MAT to address the physical, mental, and emotional components of recovery together.
Discreet, Accessible Outpatient Care
The center features counseling spaces and private rooms for individual, group, and family counseling sessions, so clients can fully focus their energy on healing with the assurance of confidentiality. Convenient pickup windows are available for clients to receive take-home medication. The facility is fully wheelchair accessible and provides virtual counseling and telemedicine to support care from home.
Community Referrals Including Housing, Food, and Employment
Staff at the center work to connect clients with community resources to support them in their long-term recovery, including referrals to specialists and health services, housing resources, employment staffing agencies, and local food pantries. The center also helps clients obtain health insurance coverage and explore available transportation options.
Intensive Outpatient Program (IOP)
The center’s IOP program offers treatment lasting at least six weeks. Services include education focusing on physical and emotional health, activities designed around recovery and resilience, and practical tools for the client’s family members and loved ones. This program is a good fit for individuals who require intensive support on an outpatient basis.
Client Reviews
Clients describe Concord Metro Treatment Center as a supportive place with staff who make a real difference. Many share life-changing experiences, while a few raise concerns about costs or privacy.
- Staff & Care Experience (85% positive): Reviewers consistently highlight the staff’s compassion, professionalism, and dedication. "Life changing experience and amazing staff!"
- Treatment Quality & Outcomes (80% positive): Many clients report the program helped them achieve or sustain recovery. Some note it gave them “a second chance at life.” "Been here for years. It has changed my life."
- Facility & Environment: Clients describe the clinic as very well run, though a few mention privacy concerns or leadership changes.
- Access & Process: A small number of reviews mention challenges with affordability or insurance coverage, suggesting that clearer communication around costs could help.
- Support & Community: Several reviewers emphasize the sense of understanding and encouragement, noting that staff and peers create a space where recovery feels possible. "Everyone is amazing, kind, understanding, and always there for us."
Cost and Insurance
Insurance Accepted
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- Humana Medicare
- TriWest
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Outpatient (methadone/buprenorphine or naltrexone treatment)
Treatment Approaches
- Substance use counseling
Testing & Pre-Treatment
- Community outreach and support
- Comprehensive health checkup
- Intervention and education support
- Substance use assessment
- Substance use screening
Medication-Based Treatments
- Buprenorphine with naloxone
- Buprenorphine without naloxone
Other Conditions Treated
- Post Traumatic Stress Disorder
Amenities and Experiences
Room Amenities
- Air conditioned rooms
Settings
- City
Policies
- Smoking allowed in designated areas
Ownership Type
- For-profit
Quality and Trust
Commission on Accreditation of Rehabilitation Facilities
CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.
Learn moreSAMHSA-certified Opioid Treatment Program
This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.
Learn morePatient Outcomes
All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.
95% of patients
stay actively engaged in their treatment plan.
98% of treatment
centers offer admissions at least five days a week so patients can start care quickly.
15% reduction in absenteeism:
take-home medication options are linked to a 15% drop in missed appointments.
71% decrease
in fentanyl use among maintenance patients since the launch of a special care program.
Reviews and Ratings
- Exceptional staff praised for their kindness and understanding.
- Clients report life-changing experiences and express deep gratitude.
- The clinic is considered the best among several others by long-term attendees.
Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.